Customer Risk Analyst

Sea Gamer Mall Sdn. Bhd.; Sitiawan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology-focused company in Malaysia is seeking a Risk & Data Analyst to monitor trends and analyze data to help protect and grow the business. In this role, you will track political and market news, analyze payment failures, and prepare reports for decision-making. The ideal candidate will have at least 3 years of experience in data analysis or risk management and possess a degree in a relevant field. Proficiency in multiple languages and strong analytical skills are essential.

Qualifications

• Minimum of 3 years in data analysis or risk management.
• Degree in a related field required.
• Proficient in 3 languages required.
• Skilled in Excel/Google Sheets and data tools.
• Strong analytical and problem-solving skills.

Responsibilities

• Track political and market news to assess impacts on currencies.
• Analyze payment failures and suggest system improvements.
• Evaluate content engagement and flag reputation risks.
• Prepare reports and recommendations for decision-making.

Skills

Data analysis

Risk management

Analytical thinking

Problem-solving

Proficiency in Excel/Google Sheets

Proficiency in three languages

Education

Degree in Statistics, Finance, Economics, or related

Job description

We’re looking for a Risk & Data Analyst to monitor trends, analyze data, and provide insights that protect and grow our business.

Key Responsibilities:

• Track political & market news to assess impact on currencies.
• Analyze payment failures & system issues, suggest improvements.
• Evaluate content engagement & flag potential reputation risks.
• Prepare clear reports & recommendations for decision‑making.

Requirements:

• Min. 3 years in data analysis or risk management.
• Degree in Statistics, Finance, Economics, Computer Science, or related.
• Proficient in 3 languages (written and spoken).
• Skilled in Excel/Google Sheets & data tools.
• Strong analytical & problem‑solving skills.
• Finance/payment industry experience is a plus.

Join us if you love turning data into strategies and thrive in fast‑paced environments!