Customer Relation Executive

AI Futuretech Sdn Bhd; Bandar Puncak Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology solutions provider located in Bandar Puncak Alam is seeking a qualified candidate for a customer service role. Responsibilities include maintaining customer relationships, handling inquiries, and coordinating various activities to enhance customer satisfaction. Required qualifications include a Diploma or Degree in Business Administration or Marketing, along with strong communication skills and at least one year of related experience. The position also offers annual leave and promotional opportunities.

Benefits

Annual leave

Medical Claim

Opportunities for promotion

Qualifications

• A minimum of 1 year of relevant work experience is required for this position.
• Applicants must possess a valid driver's license.

Responsibilities

• Handle and maintain good relationships with customers to ensure high satisfaction and retention.
• Respond promptly to customer inquiries, feedback, and complaints via phone, email, or in person.
• Coordinate vehicle delivery, service appointments, and follow-up after-sales to ensure smooth customer experience.
• Support customer engagement activities such as events, surveys, and promotional campaigns.

Skills

Strong communication and interpersonal skills

Education

Diploma or Degree in Business Administration, Marketing, or related field

Job description

AI Futuretech Sdn Bhd – Bandar Puncak Alam, Selangor

Requirements

• Diploma or Degree in Business Administration, Marketing, or related field.
• A minimum of 1 year of relevant work experience is required for this position.
• Strong communication and interpersonal skills.
• Applicants must possess a valid driver's license.
• 5.5 working days

Responsibilities

• Handle and maintain good relationships with customers to ensure high satisfaction and retention.
• Respond promptly to customer inquiries, feedback, and complaints via phone, email, or in person.
• Coordinate vehicle delivery, service appointments, and follow-up after-sales to ensure smooth customer experience.
• Support customer engagement activities such as events, surveys, and promotional campaigns.

Benefits

• Annual leave
• Medical Claim.
• Opportunities for promotion.