Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail pharmacy in Malaysia is seeking enthusiastic individuals who excel in customer service and maintain high standards of professionalism. Responsibilities include ensuring the efficient organization of the store, handling cashier duties, and promoting loyalty programs. Candidates should possess at least a PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and have a pleasant personality. Experience in the health or retail pharmacy industry is a plus. Applicants must be Malaysian citizens and able to work flexible hours.

Qualifications

• Minimum education level of PMR/PT3/SKM is required.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong communication skills.

Responsibilities

• Provide high standard of friendly, professional customer service.
• Ensure efficient organization and operation of the shop.
• Maintain sufficient stock levels at all times.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Adaptability

Education

PMR/PT3/SKM

Job description

A leading retail pharmacy in Malaysia is seeking enthusiastic individuals who excel in customer service and maintain high standards of professionalism. Responsibilities include ensuring the efficient organization of the store, handling cashier duties, and promoting loyalty programs. Candidates should possess at least a PMR/PT3/SKM, be fluent in Bahasa Melayu and English, and have a pleasant personality. Experience in the health or retail pharmacy industry is a plus. Applicants must be Malaysian citizens and able to work flexible hours.