Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand in Malaysia is seeking dedicated individuals to provide exemplary customer service and operate shop efficiently. Candidates should possess strong communication and interpersonal skills and must be adaptable. Having experience in the health or retail pharmacy industry is an added advantage. This role requires a pleasant personality, and applicants should be Malaysian citizens, able to work shifts including weekends and public holidays.

Qualifications

• Strong drive and excellent communication skills.
• Pleasant personality and good follow-up skills.
• Outgoing personality with a positive energy level.

Responsibilities

• Provide friendly, professional customer service.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels.
• Promote Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

PMR/PT3/SKM

Job description

A leading retail brand in Malaysia is seeking dedicated individuals to provide exemplary customer service and operate shop efficiently. Candidates should possess strong communication and interpersonal skills and must be adaptable. Having experience in the health or retail pharmacy industry is an added advantage. This role requires a pleasant personality, and applicants should be Malaysian citizens, able to work shifts including weekends and public holidays.