Customer Care Officers - 3 posts

FastJobs; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local employment service in Penang seeks individuals with an outspoken personality for customer service roles. Candidates should be customer service oriented and computer literate, willing to work in shifts with one weekdays off. Responsibilities include handling customer inquiries, ensuring customer satisfaction, and selling tickets. The ideal candidates are presentable and medically fit to work.

Qualifications

• Preferably with an outspoken personality.
• Presentable outlook and personality.
• Medically fit to work.

Responsibilities

• Confer with customers by telephone or in person to provide information about services or obtain details on their queries.
• Ensuring customer service satisfaction with clients.
• Sell tickets as per customer requests and needs.
• Meticulous and tidy at the opening and closing reports. Keep the counter clean.
• Boarding buses and checking in customers, numbers and tickets as per SOP.

Skills

Customer service experience

Outspoken personality

Computer Literacy

Job description

Preferably with an outspoken personality

Presentable outlook and personality . Honest and responsible.

With customer service experience is added advantage

Computer Literate

Willing to work in shifts. One day off (weekdays)

Medically fit to work

Job responsibilities

• Confer with customers by telephone or in person to provide information about services or obtain details on their queries
• Ensuring customer service satisfaction with clients
• Sell tickets as per customer requests and needs
• Meticulous and tidy at the opening and closing reports. Keep the counter clean.
• Boarding buses and checking in customers, numbers and tickets as per SOP.

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