CULTURE, ADOPTION AND CHANGE MANAGER

Bateriku; Shah Alam; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading firm in organizational change located in Shah Alam, Malaysia is seeking an experienced professional to drive initiatives that strengthen organizational culture and lead change management activities. The ideal candidate will collaborate with HR to embed new behaviors across the enterprise and support effective adoption of new tools and processes. This role is integral to ensuring alignment with transformation goals and enhancing employee engagement through various programs.

Responsibilities

• Drive initiatives that strengthen organizational culture in alignment with transformation goals.
• Lead change management activities for enterprise initiatives.
• Ensure effective adoption of new technologies, processes, and tools.

Job description

• Drive initiatives that strengthen organizational culture in alignment with transformation goals.
• Partner with HR to embed digital-first, agile, and collaborative behaviors across the enterprise.
• Design and deliver engagement programs, townhalls, and campaigns that support culture shift.
• Change Management
• Lead change management activities for enterprise initiatives.
• Conduct change impact assessments for digital, operational, and process programs.
• Develop and execute communication strategies to ensure clarity and alignment.
• Collaborate with business leaders to embed new ways of working across functions.
• Adoption Enablement
• Ensure effective adoption of new technologies, processes, and tools introduced by transformation programs.
• Define adoption KPIs and track progress (usage, compliance, satisfaction).
• Provide feedback loops and readiness assessments to leadership to minimize resistance and risk.
• Governance & Integration with PMO
• Align change and adoption initiatives with PMO frameworks (SAGA).
• Ensure governance standards include cultural and adoption checkpoints.
• Support Steering Committees and leadership forums with adoption insights.