Crisis Management Analyst

Perbadanan Insurans Deposit Malaysia; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A financial institution in Malaysia is seeking a qualified individual to enhance crisis response capabilities and engage with internal and external stakeholders. The ideal candidate will design and evaluate crisis simulations, act as secretariat for crisis committees, and coordinate crisis management frameworks. A Bachelor's degree and a minimum of 7 years of relevant experience within the financial industry, primarily in banking or insurance, are required. The position is open to Malaysian citizens only.

Qualifications

• Minimum of 7 years’ relevant working experience in the financial industry.
• Demonstrated ability to work with financial data and apply sound numerical analysis.
• Experience or good understanding of banking and insurance operations.

Responsibilities

• Design and evaluate crisis simulation exercises.
• Act as secretariat for crisis committees and support crisis management frameworks.
• Coordinate with stakeholders for preparedness activities.

Education

Bachelor's Degree in Business, Finance, Accounting, Economics, Risk Management, Law, or Islamic Finance

Job description

Job Roles

Advance Crisis Response Capabilities

• Design, plan, execute, and evaluate crisis simulation exercises to strengthen PIDM’s resilience.
• Lead smaller-scale simulations and manage critical components of larger, complex exercises (scenario development, stakeholder coordination, logistics).
• Develop tools, templates, and methodologies for simulations; analyse outcomes and recommend improvements.
• Maintain simulation frameworks aligned with best practices and strategic objectives.
• Coordinate procurement, documentation, and reporting; participate in national/international exercises.
• Organise capacity-building activities (workshops, training, knowledge-sharing).

Support Crisis Secretariat

• Act as secretariat for internal/interagency crisis committees (meetings, materials, governance).
• Research and develop crisis management frameworks, processes, and binders.
• Review crisis management structure and infrastructure for effectiveness and readiness.

Stakeholder Engagement & PMO

• Coordinate with internal/external stakeholders for simulations and preparedness activities.
• Communicate outcomes and lessons learned clearly and effectively.
• Serve as PMO for strategic projects: monitor milestones, manage documentation, facilitate communication, and ensure alignment with strategic priorities.

General & Corporate Responsibilities

• Act as subject matter resource for crisis simulation and preparedness.
• Provide guidance during exercises or crisis events; stay updated on trends and best practices.
• Support corporate initiatives (budgeting, strategic planning, scorecard reporting) and lead/assist in departmental or cross-functional projects.

Job Requirements

Education

• A Bachelor's Degree from a recognised University in Business, Finance, Accounting, Economics, Risk Management, Law, or Islamic Finance, or other relevant fields

Professional Experience

• Minimum of 7 years’ relevant working experience, preferably within the financial industry (banking, insurance/ takaful industry). Experience in prudential supervisory of financial institutions and in other regulatory bodies would be an added advantage.
• Demonstrated ability to work with financial data and apply sound numerical analysis in decision-making.
• Experience or good understanding of the financial industry (banking and insurance), including in Islamic Finance, banking operations, compliance and risks management, insurance/ takaful operations.
• Good understanding of the relevant regulatory practices and requirements relating to banking, insurance or takaful operators.
• Experience in framework, methodology, or simulation development would be an added advantage.
• Experience working in projects across different departments, and ability to work effectively with multi-teams and different personalities.
• A mixture of experience in any of the following areas:

• a) Crisis planning and simulations
• b) Banking or insurance operations, including areas such as capital, liquidity, and asset/liability management
• c) Risk assessment, recovery or resolution planning
• d) Financial modelling, corporate finance, mergers & acquisitions (M&A)
• e) Restructuring or insolvency
• f) Financial industry consultancy
• g) Financial/management accounting and or/reporting in a financial institution
• h) Financial crisis management or business continuity management
• i) Internal/external audit
• j) Risk management/ Compliance

This position is open to Malaysian citizens only.

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