Credit Control Executive - 2 Months Fixed Bonus & Hybrid Mode (ID: 691845)

PERSOL; Selangor; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading HR consulting firm is seeking a Credit Control Executive for a hybrid role in Selangor, Malaysia. Responsibilities include managing inbound and outbound communications, resolving collection discrepancies, and ensuring prompt payment from clients. Candidates should have at least a diploma and possess strong communication and interpersonal skills. This position offers a two-month fixed bonus, enhancing overall compensation for effective performance.

Qualifications

• Minimum Diploma and above.
• Good interpersonal and communication skills.

Responsibilities

• Attending to inbound and outbound calls/emails.
• Communicate effectively with customers regarding collection issues.
• Execute collection activities and reconcile customer records.
• Responsible for prompt collection of outstanding debts.
• Negotiate repayment schedules to minimize bad debts.
• Handle customer feedback/complaints effectively.

Skills

Interpersonal skills

Communication skills

Education

Diploma

Job description

Credit Control Executive - 2 Months Fixed Bonus & Hybrid Mode (ID: 691845)

Responsibilities

• Attending to inbound and outbound calls/emails.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments.
• Execute collection activities, reconcile, and track daily/monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and negotiate repayment schedules to ensure minimal risk of bad debts.
• Handle customers’ feedback/complaints and liaise with backend support to resolve issues.

Qualifications

• Minimum Diploma and above.
• Good interpersonal and communication skills.