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A leading agricultural company in Penang is seeking a Credit Control Officer to manage customer credit files and monitor account performance. The ideal candidate has at least 2 years of experience in credit control or accounts receivable, preferably in the agriculture or poultry industry. Must be proficient in English and Bahasa Malaysia, with strong numerical and analytical skills. This role offers competitive benefits, including annual bonuses and insurance coverage.
Candidate must possess at least STPM and above.
Candidate with qualification of Diploma in Accounting, Finance, Business Administration, or related field are preferred.
At least 2 years of credit control or accounts receivable experience, especially in agriculture or poultry industry experience is an advantage.
Knowledge of agricultural distribution networks and rural financing dynamics is an advantage.
Computer literate with proficiency in Microsoft Excel and accounting software such as AutoCount.
Proficient in reading and writing in English and Bahasa Malaysia.
Strong numeracy and financial analysis skills, problem-solving skills, and time-management skills.
Possess strong commitment, good communication skills, able to work independently, and self-motivated.
High attention to detail and accuracy in record-keeping.
Applicants must be willing to work at Seberang Jaya, Penang.
Maintain up-to-date customer credit files, including bank details, trade references, historical payments, and business registration documents.
Monitor customer account performance and adjust credit limits when necessary.
Follow up on outstanding invoices via calls, emails, and client visits when necessary.
Prepare aging reports and monitor overdue accounts.
Negotiate payment arrangements and settlement plans with customers facing financial difficulty.
Reconcile customer accounts and resolve billing discrepancies, credit notes, and invoice disputes promptly.
Escalate problematic accounts to management with recommendations for legal action or supply suspension.
Work closely with the Sales team to ensure customers adhere to agreed payment terms.
Produce weekly and monthly credit control reports, including aging analysis, bad debt forecasts, and collection performance.
Ensure compliance with company credit policies and risk management procedures.
Ensure adherence to industry regulations, especially those related to agricultural trading practices.
Annual bonus & increment
Insurance coverage for personal accident & hospitalization
Medical benefit
Flexi working hours
Contribution of EPF, SOCSO, & EIS
Interested applicants are invited to apply online or write-in your detailed resume stating personal particulars, qualification, employment history, remuneration expected, contact number and a passport‑size photograph (n.r.) to:
For write-in applications, kindly indicate the position applied for on the upper left‑hand corner of the envelope.
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