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A leading corporate services provider in Sepang is looking for a Front Desk Manager who will be the first point of contact for visitors and callers, ensuring professional inquiry handling. The candidate should have 2–3 years of relevant experience and excellent communication skills in English and Bahasa Malaysia. Responsibilities include managing meeting rooms, maintaining cleanliness, and supporting sales and marketing logistics. This role is essential for creating a positive impression and efficient communication within the company.
Front Desk Management. Serve as the first point of contact for all visitors and callers, providing courteous assistance and directing them to the appropriate departments or personnel.
Telephone and Inquiry Handling (Including International Calls). Attend to all incoming calls, both local and international in a professional and polite manner.
Take accurate messages and ensure timely communication to the respective staff or departments.
Ensure the Boardroom and all meeting/discussion rooms comply with 5S standards, clean, organized, and ready for use. Conduct daily housekeeping checks to maintain rooms in good condition.
Manage the meeting room booking schedule to ensure proper coordination and avoid double bookings.
Receive, record, and sort all incoming letters and packages. Distribute all incoming correspondence to the relevant departments within the specified timeframe.
Maintain and organize the office pigeonhole, ensuring letters and documents are placed in the correct pigeonhole. Inform the respective PIC promptly upon receipt of mail or documents.
Ensure the reception area and all meeting/discussion rooms consistently comply with 5S standards for cleanliness, order, and professionalism.
Maintain the cleanliness and tidiness of the reception counter and surrounding area at all times.
Provide support to Sales and Marketing teams in arranging logistics for visitors or customers, including transportation, refreshments, meeting room setup, and coordination with internal teams.
Requirements:Preferably with 2–3 years of experience in administrative or corporate services roles.
Good communication skills in English and Bahasa Malaysia (both written and verbal).
Ability to coordinate with visitors, departments, and external stakeholders professionally.