Corporate IT Manager

Fusang Exchange Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital securities exchange in Kuala Lumpur is seeking a Senior Manager for IT Service Management. The role involves handling technical requests, managing IT security, and mentoring junior staff. Ideal candidates will have 3-5 years of hands-on experience, a strong background in Windows, macOS, and Linux environments, and proficiency with IT ticketing systems. You will work in a dynamic, innovative environment focused on bridging traditional finance with blockchain technology.

Benefits

Collaborative international team

Front-row seat to digital capital markets

Work with pioneers in tokenized securities

Qualifications

• 3-5 years hands-on IT experience.
• Strong experience with Windows, macOS, and Linux (deployment, patching, firewalls).
• Familiarity with DLP, endpoint/asset management, and MDM platforms.

Responsibilities

• Handle Tier-1 through Tier-3 technical requests across desktop, network, and server infrastructure.
• Design and implement network solutions; manage helpdesk ticketing.
• Drive automation for system monitoring, security updates, and repetitive tasks.

Skills

Hands-on IT experience

Proficiency with IT ticketing systems

Experience with DLP

Fluent English

Strong experience with Windows, macOS, and Linux

Education

Diploma or Bachelor's in IT, Computer Science, or related field

Tools

Claude Code

Cursor

GitHub Copilot

Job description

Fusang is Asia's first fully‑regulated digital securities exchange, bridging traditional finance with blockchain technology. Licensed in Labuan, Malaysia, we pioneered the world's first institutional tokenised sukuk and are building the digital infrastructure for tomorrow's capital markets.

What You'll Do

Handle Tier‑1 through Tier‑3 technical requests across desktop, network, and server infrastructure

Design and implement network solutions; manage helpdesk ticketing and SLA compliance

Drive automation for system monitoring, security updates, and repetitive tasks

Administer MDM platforms, endpoint management, and software deployment

Implement DLP policies and maintain IT security and access controls

Coordinate with vendors, support procurement, and generate monthly performance reports

Manage IT onboarding/offboarding and provide guidance to colleagues

Supervise and mentor Corporate IT Assistant(s)

Must Have:

Diploma or Bachelor's in IT, Computer Science, or related field

3‑5 years hands‑on IT experience

Strong experience with Windows, macOS, and Linux (deployment, patching, firewalls)

Experience with DLP, endpoint/asset management, and MDM platforms

Proficiency with IT ticketing systems

AI‑Assisted Tools: Proficiency with Claude Code, Cursor, or GitHub Copilot

Fluent English (written and verbal)

Nice to Have:

AD integration with third‑party platforms (SSO, Azure AD)

Cloud platform experience (AWS, Azure)

You're a Strong Fit If You

Enjoy solving problems and getting hands‑on

Look outside the box and work independently

Communicate technical concepts clearly to non‑technical colleagues

Thrive in fast‑paced, innovation‑meets‑regulation environments

What We Offer

Front‑row seat to the future of digital capital markets

Work with pioneers in tokenised securities and Islamic finance

Collaborative, international team across Asia

Reporting to: Head of Corporate IT

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Information Technology Manager?
• How would you rate your English language skills?
• Are you willing to undergo a pre‑employment background check?
• How much notice are you required to give your current employer?

Senior Manager, IT Service Management (ITSM)