Corporate Communication Manager

McDonald's; Selangor; On-site; MYR 120,000 - 160,000; Full time

Job summary

A global fast-food chain seeks a Corporate Communications Manager to oversee internal and external communication strategies. This full-time role involves public relations, brand messaging, and managing events. Candidates should have a degree in Communications and at least five years of experience in corporate communications or public relations. Key skills include strong communication and organizational abilities, along with proficiency in Microsoft Office and social media strategies.

Qualifications

• Minimum 5 years of experience in corporate communications or public relations.
• Experience in a corporate environment is preferred.
• On-ground experience in event management is a plus.

Responsibilities

• Support development and execution of communication strategies.
• Coordinate with external PR and media agencies.
• Lead internal communications initiatives.
• Ensure consistent brand messaging across channels.
• Write and edit content for various platforms.
• Lead planning of corporate or media events.
• Manage social media content and monitor effectiveness.
• Provide reports and analytics on communication strategies.

Skills

Strong written and verbal communication skills

Excellent editing and proofreading abilities

Proficiency in Microsoft Office Suite

Knowledge of social media platforms

Ability to work under pressure

Strong organizational abilities

Education

Bachelor’s degree in Communications or related field

Job description

The Corporate Communications Manager is responsible for supporting the development and execution of the organization's internal and external communications strategies. This role will assist in managing public relations, brand reputation, employee communications, media relations, and corporate events. The Manager will work closely with key stakeholders, and cross‑functional teams to ensure alignment with company goals and maintain consistent messaging across all communication channels.

Key Responsibilities

Corporate Communications Strategy Support

Assist in the development, execution, and monitoring of corporate communications strategies to enhance the company’s brand image, reputation, and visibility.

External Communications & Public Relations

Coordinate with external PR, creative and media agency to ensure timely and accurate dissemination of company news.

Monitor media coverage and sentiment to gauge effectiveness of PR efforts.

Internal Communications

Lead the creation of internal communications initiatives, including monthly newsletters, company‑wide announcements, and internal events.

Draft and distribute communications to employees to maintain transparency and foster engagement.

Drive in building and maintaining an inclusive and engaging corporate culture through communication initiatives.

Brand Messaging

Ensure consistent brand messaging across all external and internal communication materials.

Assist Corporate Communication Director in the creation and refinement of key messaging and content that reflect the company’s values and strategic direction.

Content Development & Editing

Write, edit, and proofread content for various communication channels, including the company website, social media, newsletters, presentations, and reports.

Ensure all written content is aligned with the company’s tone, style, and messaging guidelines.

Event Management

Lead in the planning and coordination of corporate or media events.

Act as a representative from Corporate Communications department for any events involving external or internal stakeholders. The candidate will need to co‑ordinate with the relevant restaurants, visit identified event venues to determine suitability and work together with all parties involved.

Social Media & Digital Communication

Manage social media agency to ensure continuous update of content on social media platforms.

Monitor social media channels and track key metrics to assess sentiment, engagement and effectiveness of communication efforts.

Report potential risk on social media to superior and recommend next action.

Reporting & Analytics

Assist in tracking the effectiveness of communication strategies through regular reporting and analytics.

Provide recommendations for improving communications based on data insights.

Qualifications

Education

Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field.

Experience

minimum 5 years of experience in corporate communications, public relations, or a similar role, preferably in a corporate environment.

Skills

Strong written and verbal communication skills.

Excellent editing and proofreading abilities.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Knowledge of social media platforms and digital communication strategies.

Ability to work under pressure and meet tight deadlines.

Strong organizational and multitasking abilities.

Preferred Skills

On‑ground experience in event management.

Personal Attributes

Creative, proactive, and detail-oriented.

Strong interpersonal skills and ability to collaborate effectively with cross‑functional teams.

Ability to maintain confidentiality and handle sensitive information.

Adaptability to changing priorities and fast‑paced environments.

Working Conditions

Full‑time position, with occasional extended hours depending on project deadlines and events.

Some travel may be required for media engagements or corporate events.