Copier Technician

Yong Min Office Automation; Kampung Baru Ulu Tiram; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading office equipment service company based in Johor is seeking a technician to perform repairs and maintenance on copiers and printers. The ideal candidate should possess a diploma in a related field and have experience in servicing office equipment. Strong customer service and communication skills are essential, along with the ability to work independently and manage time effectively. The position offers various benefits including health insurance, annual leave, and a performance bonus.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Company Trip

Professional Career Development

Performance Bonus

Qualifications

• Experience in copier, printer, or office equipment servicing is an advantage.
• Possess own transport and willing to travel within assigned zones.

Responsibilities

• Perform repair, troubleshooting, and preventive maintenance for copiers and MFPs.
• Complete scheduled service tasks efficiently and on time.
• Install and configure printers and network connectivity for users.
• Diagnose technical and connectivity issues and provide solutions.
• Maintain professional appearance and attitude when handling customer inquiries.

Skills

Good communication skills

Customer service skills

Basic knowledge of networking

Ability to work independently

Education

SPM, Diploma or certificate in IT, Electronics, Electrical

Job description

Qualification

SPM, Diploma or certificate in IT, Electronics, Electrical, or related field (preferred).

Requirement

• Experience in copier, printer, or office equipment servicing is an advantage.
• Basic knowledge of networking, printing, and scanning setup.
• Good communication and customer service skills.
• Able to work independently, manage time well, and meet service deadlines.
• Possess own transport and willing to travel within assigned zones.

Responsibility

• Perform repair, troubleshooting, and preventive maintenance for copiers and MFPs within assigned areas.
• Complete scheduled service tasks efficiently and within required service timelines.
• Install and configure printers, scanners, and network connectivity for users.
• Diagnose technical, mechanical, and connectivity issues and provide effective solutions.
• Maintain professional appearance and attitude when handling customer enquiries or complaints on-site.
• Submit service reports, meter readings, and spare part usage accurately and on time in the service system.
• Follow all company Standard Operating Procedures (SOPs), safety guidelines, and work instructions.
• Communicate clearly with customers, team members, and supervisors regarding job status and findings.
• Stay updated with technical knowledge through training and internal updates.
• Assist with ad-hoc tasks assigned by supervisors when required.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Company Trip
• Company Activities
• Marriage Leave
• Medical Check-up Allowance
• Optical Claim
• Performance Bonus
• Staff Appreciation & Rewards
• Professional Career Development
• Salary Increment

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