Contract IT Helpdesk & Infrastructure Support

Bosch Group; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading technology company in Petaling Jaya is looking for an IT Helpdesk professional to handle daily responsibilities including troubleshooting, hardware maintenance, and user support. Candidates should have a Diploma in IT or its equivalent, with good communication skills and a customer-centric mindset. This contract position offers a flexible working environment and opportunities for fresh graduates.

Benefits

Flexible working environment

Diversity and inclusivity in the workplace

Qualifications

• Fresh graduates are encouraged to apply with a Diploma in IT.
• Strong understanding of basic IT infrastructure and client/server applications.
• Knowledge of data security concepts is a plus.

Responsibilities

• Perform day to day Helpdesk responsibilities and respond to IT requests.
• Manage and maintain all IT infrastructure including hardware and software.
• Provide user guidelines for frequently occurring problems.

Skills

Good English communication skills

Strong admin and coordination skills

Customer centric and service mindset

Education

Diploma in IT or its equivalent

Tools

Active Directory

Monitoring tools

Office applications

Job description

A leading technology company in Petaling Jaya is looking for an IT Helpdesk professional to handle daily responsibilities including troubleshooting, hardware maintenance, and user support. Candidates should have a Diploma in IT or its equivalent, with good communication skills and a customer-centric mindset. This contract position offers a flexible working environment and opportunities for fresh graduates.