Content Reviewer (Mandarin Speaker)

Cognizant; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading tech company in Kuala Lumpur seeks a Brand Safety and Platform Specialist to monitor online content for safety compliance. The role requires proficiency in Mandarin and offers a collaborative office environment with rotational shifts. Candidates must possess strong analytical skills and attention to detail to effectively address safety concerns and contribute to a secure platform.

Qualifications

• Proficiency in Mandarin to manage content effectively.
• Strong analytical skills to assess safety concerns.
• Keen eye for detail for accuracy in translations.

Responsibilities

• Monitor and analyze online content for brand safety.
• Collaborate with teams to resolve safety issues.
• Conduct investigations into safety breaches.

Skills

Proficiency in Mandarin

Analytical skills

Attention to detail

Proactive problem-solving

Excellent communication

Job description

Job Summary

Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Mandarin language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

Responsibilities

• Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
• Collaborate with cross-functional teams to address and resolve safety issues on the platform.
• Utilize Mandarin language skills to accurately translate and interpret content for safety assessments.
• Conduct thorough investigations into potential safety breaches and provide detailed reports.
• Implement proactive measures to prevent future safety incidents on the platform.
• Engage with users and stakeholders to gather feedback and improve safety protocols.
• Stay updated on industry trends and best practices in brand safety and online content management.
• Provide training and support to team members on brand safety procedures and language translation.
• Develop and maintain documentation for safety processes and guidelines.
• Assist in the development of new safety features and tools for the platform.
• Ensure timely and effective communication of safety updates and changes to relevant parties.
• Participate in rotational shifts to provide continuous support and coverage for safety operations.
• Contribute to the overall mission of creating a safe and trustworthy online environment for users.

Qualifications

• Demonstrate proficiency in reading, writing, and speaking Mandarin to effectively manage content.
• Possess strong analytical skills to assess and address safety concerns.
• Have a keen eye for detail to ensure accuracy in translations and safety assessments.
• Show adaptability to work in rotational shifts and handle dynamic work environments.
• Display a proactive approach to problem-solving and safety enhancement.
• Exhibit excellent communication skills to collaborate with diverse teams.