Content Reviewer in KL Sentral(Korean speaker)

Reeracoen Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Malaysia is seeking a Content Reviewer proficient in Korean. The candidate will process applications, assess risks in line with company guidelines, and advise clients on application statuses. Responsibilities include communicating with clients, conducting compliance checks, and escalating issues appropriately. The position offers work-life balance with benefits including annual and medical leave. Join this dynamic team and contribute to compliance efforts in a fast-paced environment.

Benefits

14 days annual leave

14 days medical leave

Compensatory day off for public holidays

Work-life balance

Qualifications

• Proficiency in the Korean language to effectively communicate.
• Understanding of Anti-Money Laundering (AML) guidelines and regulations.
• Strong analytical skills for evaluating risks.

Responsibilities

• Follow procedures for processing new business applications.
• Evaluate products based on company guidelines.
• Liaise with compliance officers and provide client updates.
• Assist clients professionally through inquiries.

Skills

Korean language proficiency

Risk assessment

Customer service

Job description

Content Reviewer in KL Sentral(Korean speaker)

• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools
• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.
• Process all necessary

Know Your Customer (KYC) and Customer Due Diligence (CDD)

• Evaluate all products by assessing the risks according to company guidelines and regulations.
• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
• Advise clients on the progress of their applications/requests.
• Follow up the request on rider added from existing clients.
• To perform any incoming changes request.
• Apply or adapt knowledge (obtained from training) to the task at hand.
• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
• Perform other responsibilities and duties periodically assigned by supe

• Monday to Friday, office hours 8:00 ～ 17:00
• Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.
• AL: 14 days
• MC: 14 days
• Work Life Balance