Content Moderator Team Lead - Penang

Teleperformance; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic leader to manage and mentor a high-performing team. This role involves guiding team members through exciting transitions, enhancing their problem-solving and analytical capabilities. You will be responsible for establishing team goals, delivering projects that drive strategic development, and advocating for users while collaborating with cross-functional teams. If you are passionate about user experience and possess strong leadership and analytical skills, this opportunity is perfect for you to make a significant impact in a fast-paced environment.

Qualifications

• Bachelor Degree preferred with 2+ years in people management.
• Strong analytical, strategic thinking, and communication skills.

Responsibilities

• Mentor and guide team members for career development.
• Lead a high-performing team through transitions and strategy execution.
• Deliver projects involving quantitative analysis and strategy development.

Skills

Analytical Skills

Creative Problem-Solving

Communication Skills

People Management

Strategic Thinking

Education

Bachelor Degree

Job description

Qualifications

Minimum requirements:

• Bachelor Degree preferred
• Significant experience in a complex fast paced environment
• Minimum 2 years of prior relevant people management experience
• Strategic thinker with strong analytical and creative problem-solving skills
• Excellent written and verbal communication skills
• Passion for ensuring an excellent user experience

Responsibilities

Responsibilities:

• Provide mentorship, guidance and career development to members of your team
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions