Content Moderator - Bahasa Indonesia needed in Bukit Jalil

EPS Consultants Pte Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A consulting company in Kuala Lumpur is looking for a Content Moderator proficient in Indonesian Bahasa. The successful candidate will monitor user-generated content, approving and rejecting based on customer guidelines. They must hold a degree in journalism or communication, possess 2 to 3 years of relevant experience, and be fluent in both Indonesian Bahasa and Business English. This role demands strong communication skills and the ability to work under pressure.

Qualifications

• 2 to 3 years of experience as a content moderator or equivalent newsroom experience.
• Familiarity with news and media editorial policies.
• Excellent comprehension skills in Business English.

Responsibilities

• Monitor and moderate user-generated and publisher-generated content.
• Approve or reject content based on compliance with guidelines.
• Document nuanced examples among moderated content.

Skills

Content moderation

Communication

Judgment under pressure

Fluency in Indonesian Bahasa

Understanding of editorial policies

Education

Degree in journalism, communication, or Indonesian Bahasa

Job description

Content Moderator - Bahasa Indonesia needed in Bukit Jalil

• Monitor and moderate user-generated content, such as comments, and publisher-generated content according to preset customer guidelines.
• Approve or reject content/comments based on compliance with customer guidelines.
• Stay informed about news and current affairs, especially in international markets like the US.
• Identify gaps and gray areas in policies and guidelines based on real-world data.
• Document and store edge cases and nuanced examples among moderated content to create reference repositories.

Requirements

• Degree in journalism, communication, Indonesian Bahasa, or a similar field.
• 2 to 3 years of experience as a content moderator, social media moderator, or equivalent newsroom experience (print/digital/TV).
• Familiarity with news and media editorial policies.
• Fluent in Indonesian Bahasa, both oral and written, with excellent comprehension skills in Business English.
• Ability to work under pressure and make sound judgment calls.