Connectivity Lead: Last-Mile Carrier Onboarding

AirTrunk; Johor Bahru; On-site; MYR 85,000 - 120,000; Full time

Job summary

A leading data centre company in Johor Bahru is seeking a Connectivity Manager to oversee carrier onboarding and manage customer connectivity requirements. The ideal candidate will have a Bachelor's in Telecommunications Engineering, experience with Malaysian carriers, and strong skills in Microsoft Office. This role involves liaising with various stakeholders and ensuring compliance in service delivery. The company values diversity and offers a collaborative work environment fostering personal growth.

Benefits

Flexible working environment

Professional growth opportunities

Diversity and inclusion initiatives

Qualifications

• Experience with Malaysian carriers and service providers preferred.
• Proficiency in Microsoft Office package, especially Excel and PowerPoint.
• Strong communication skills in English and Bahasa Malaysia.

Responsibilities

• Manage last-mile onboarding process of carriers.
• Facilitate carrier installations and resolve on-site issues.
• Support customer connectivity requirements and stakeholder management.

Skills

Telecommunications project implementation

Strong communication skills

Customer-centric approach

Analytical skills

Multitasking ability

Education

Bachelor's Degree in Telecommunications Engineering

Tools

Microsoft Office

AutoCAD

Job description

A leading data centre company in Johor Bahru is seeking a Connectivity Manager to oversee carrier onboarding and manage customer connectivity requirements. The ideal candidate will have a Bachelor's in Telecommunications Engineering, experience with Malaysian carriers, and strong skills in Microsoft Office. This role involves liaising with various stakeholders and ensuring compliance in service delivery. The company values diversity and offers a collaborative work environment fostering personal growth.