Club Front Desk & Guest Experience Specialist

PadelKL Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sports club in Malaysia is looking for a full-time Club Assistant to deliver outstanding front office and guest services. In this role, you will welcome members, manage bookings, and ensure a pleasant experience for all visitors. Ideal candidates will possess strong customer service skills and be proficient in both English and Bahasa Malaysia. This position also offers opportunities for career growth and collaborative work in a supportive environment.

Benefits

Opportunities for career development

Discounts on club memberships and services

EPF, SOCSO and EIS contribution

Qualifications

• Previous experience in a customer service role, preferably in hospitality or sports.
• Strong communication and interpersonal skills.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Greeting members and guests professionally.
• Managing bookings and check-in/check-out procedures.
• Coordinating club activities and events.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Friendly attitude

Job description

A leading sports club in Malaysia is looking for a full-time Club Assistant to deliver outstanding front office and guest services. In this role, you will welcome members, manage bookings, and ensure a pleasant experience for all visitors. Ideal candidates will possess strong customer service skills and be proficient in both English and Bahasa Malaysia. This position also offers opportunities for career growth and collaborative work in a supportive environment.