Clinical Application Specialist

Johnson & Johnson; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Application Specialist in Malaysia to support physicians and hospital staff during live procedures. The role requires expertise in medical devices and strong communication skills, along with the ability to educate customers and optimize product usage. Responsibilities include providing technical support, coordinating logistics, and identifying business opportunities. The ideal candidate holds a relevant degree and has experience in cardiology or electrophysiology, with a focus on teamwork and attention to detail.

Qualifications

• 1–4 years of experience in medical devices preferred.
• Familiarity with hospital environments, including cath labs.
• Fluent in English (spoken and written).

Responsibilities

• Provide clinical and technical support during live cases.
• Educate customers on product usage through trainings.
• Optimize inventory and logistics efficiency in assigned hospitals.
• Identify and communicate potential business opportunities.

Skills

Technical troubleshooting

Communication skills

Negotiation skills

Presentation skills

Problem-solving

Team collaboration

Education

Bachelor’s degree in Biomedical Sciences or related field

Job description

Job Description

Join a team at the forefront of healthcare innovation. As a Clinical Application Specialist, you’ll play a vital role in supporting physicians and hospital staff during live procedures, ensuring seamless execution and optimal product usage. This role offers a unique opportunity to combine technical expertise with meaningful patient impact while collaborating across teams to drive operational excellence and business growth.

Job Responsibilities

• Provide guide clinical and technical support to physicians and hospital staff during live cases, primarily within Malaysia.
• Educate customers on product usage through in-service trainings, technical briefings, and clinical demonstrations.
• Ensure seamless case execution by coordinating stock checks, timely deliveries, and internal partner support.
• Uphold proper usage and promotion of Johnson & Johnson products through regular training and customer education sessions.
• Optimize inventory and logistics efficiency in assigned hospitals, including consignment management.
• Identify and communicate potential business opportunities to the Sales Manager.
• Collaborate with Sales Manager to create awareness of business solutions and engage key decision-makers.
• Share standard methodologies across clinical support teams and assist in building strategic partnerships with other internal business units.

Job Requirements

• Bachelor’s degree in Biomedical Sciences, Biomedical Engineering, Biomedical Technology, or related field.
• 1–4 years of experience in medical devices; cardiology or electrophysiology background preferred.
• Strong technical troubleshooting skills and familiarity with hospital environments, including cath labs.
• Excellent communication, negotiation, and presentation skills with healthcare professionals.
• Proven ability to lead customers, solve problems, and work independently with high responsibility.
• Flexible and mobile—able to travel frequently across Malaysia and work weekends/public holidays when needed.
• Self-motivated, energetic, and a collaborative teammate with attention to detail and multitasking ability.
• Fluent in English (spoken, written, and presentation).

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech