Clinic Service Executive

Klinik Dr Kartini; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A women's health clinic in Selangor seeks a dedicated female clinic service executive. The ideal candidate will provide essential patient care, manage front desk operations, and support doctors in a welcoming clinic environment. Candidates should possess at least a Bachelor's degree and demonstrate excellent communication skills in English and Malay. This full-time position offers a starting salary of RM2,000.00 to RM2,500.00 with benefits including training, performance bonuses, and opportunities for career growth.

Benefits

Training and Professional development

Uniform

Performance bonus (monthly & annually)

Work-life balance

Career growth for long-term employees

Maternity leave

Opportunities for promotion

Qualifications

• Female candidates preferred for cultural and privacy reasons during sensitive procedures.
• Requires own transport to travel to the clinic.
• Willingness to work weekends and public holidays.

Responsibilities

• Manage the front desk and assist doctors.
• Handle recordkeeping, billing, claims, and submissions.
• Organize consultation rooms and prepare medical instruments.

Skills

Good communication skills in English and Malay

Friendly and patient-focused

Ability to perform in a fast-paced environment

Education

Bachelor Degree or equivalent

Job description

At Klinik Dr. Kartini, we are committed to providing the highest level of care for women, with a focus on fertility, pregnancy, and overall women's health. Aside from providing high-quality healthcare, we take pride in providing a calm, welcoming environment and personalised patient service, making each visit a reassuring experience. We believe that a dedicated clinic service executive is critical to achieving our goal of being the most preferred clinic for women. With ongoing training, strong teamwork, and opportunities for advancement, our Clinic Service Executive ensures that every patient receives trustworthy care, professional service, and compassionate support throughout their journey with us.

At Klinik Dr. Kartini, where healing begins, women come first.

WHO DO WE WANT?

Malaysia, Female (specifically requires female candidates because Klinik Dr. Kartini is focused on women’s health, fertility, pregnancy, and antenatal care). The role involves assisting with highly sensitive medical procedures and consultations (e.g., fertility examinations, pap smears, antenatal checks) where patients strongly prefer to be attended by female staff due to cultural, privacy, and comfort considerations. As such, the requirement for a female is a clinical necessity to ensure patient comfort and trust, which is integral to the nature of our services.

Minimum qualification: Bachelor Degree or equivalent

Committed to long-term, full-time employment (short-term, part-time, or currently studying applicants will not be considered)

Good communication skills in both English and Malay; additional languages are an advantage

Friendly, patient-focused, and able to perform well in a fast-paced environment

Willing to work on weekends and public holidays on a rotational basis

possess own transport

KEY RESPONSIBILITIES

Patient Care & Service – Manage the front desk, assist doctors, take vital signs, and dispense medications.

Administrative Support – Handle recordkeeping, billing, claims, and submissions accurately.

Clinical support: organise consultation rooms, prepare instruments and equipment, and ensure protocol compliance.

Stock & Inventory – Monitor, top up, and record medicines, vaccines, consumables, and other supplies.

Housekeeping & Safety – Maintain a clean, safe, and welcoming clinic environment.

Customer Experience – Uphold the image and values of Klinik Dr. Kartini by providing professional, empathetic, and patient-centred service at all times.

BENEFITS

Basic salary starting at RM2,000.00 - RM2,500.00+++

Training and Professional development.

Uniform

Performance bonus (monthly & annually)

Work-life balance

Great working culture and environment (toxicity is unacceptable)

Career growth for long-term employees

Monthly incentives

Maternity leave

Opportunities for promotion

Job Categories: Full-time, Permanent

Expected Start Date: December 2025 (URGENT HIRING)

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