Clinic Operations Leader: Team & Patient Experience

Imtiyaz Assyifa Healthcare Sdn Bhd; Bandar Puncak Alam; On-site; MYR 50,000 - 70,000; Full time

Job summary

A healthcare provider in Malaysia is seeking a responsible and experienced individual to oversee daily clinic operations. The role requires a Bachelor's Degree and a minimum of 2 years in healthcare operations. Responsibilities include staff management, ensuring smooth workflow, and enhancing patient experience. The position offers additional allowances, medical benefits, and opportunities for career advancement. Candidates should be proficient in Google Workspace and possess strong communication skills.

Benefits

Additional allowances

Medical benefits (up to RM1,500/year)

EPF, SOCSO & EIS

Annual salary increment

Performance-based bonuses

Career advancement opportunities

Training and development

Qualifications

• Minimum 2 years of working experience, preferably in clinic/healthcare operations.
• Possess own transport and a valid driving license.
• Honest, responsible, and hardworking — willing to work extra hours.

Responsibilities

• Oversee and manage daily clinic operations to ensure smooth workflow.
• Lead staff scheduling, discipline monitoring, and performance evaluation.
• Manage customer service issues and ensure a positive patient experience.

Skills

Strong communication skills

Leadership skills

Proficient in Google Workspace

Education

Bachelor’s Degree in a related field

Job description

A healthcare provider in Malaysia is seeking a responsible and experienced individual to oversee daily clinic operations. The role requires a Bachelor's Degree and a minimum of 2 years in healthcare operations. Responsibilities include staff management, ensuring smooth workflow, and enhancing patient experience. The position offers additional allowances, medical benefits, and opportunities for career advancement. Candidates should be proficient in Google Workspace and possess strong communication skills.