Clinic Manager

Prinz Healthcare Group Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare clinic in Malaysia seeking a leader to supervise daily operations and ensure quality patient services. The role includes staff scheduling, addressing customer complaints, and maintaining safety standards. Candidates must hold a degree in Nursing or related fields and have at least 3 years of experience, including supervisory roles. The ideal candidate will possess sound clinical knowledge and basic financial acumen, fostering a collaborative and efficient work environment.

Qualifications

• Minimum 3 years of experience in healthcare settings, with at least 1 year in a supervisory role.
• Sound clinical knowledge along with basic business and financial acumen.

Responsibilities

• Provide leadership and supervision to clinic operations.
• Handle roster scheduling of clinic staff for efficient service.
• Ensure quality patient-centric services aligned with standards.

Skills

Leadership

Supervision

Customer service

Training and education

Education

Degree/Diploma in Nursing or related field

Job description

Responsibilities

• Provide leadership and supervision to the daily operation of clinic services.
• Establish the standard and competencies of nurses and clinic assistants to provide quality patient centric services and align with ISO standards.
• Attending to customer complaints promptly.
• Timely review and improvement of service quality.
• Routine assessment, training and education of staff competencies.
• Timely report of incidents, planning and execution improvement plans.
• Adhere to the relevant health and safety regulation to ensure health and safety of staff and customers.
• Strengthening and enhancing staff engagement level for retention of quality staff.
• Other duties as assigned.

Administrative Duties

• To handle Roster Scheduling of clinic staff and ensure sufficient manpower in accordance with operation need.
• To ensure accuracy in payment collection, panel claim submission, medication prescription as per doctor’s order.
• Other duties as assigned.

Job Requirement

• Degree/Diploma in Nursing or any related field such as Healthcare Management, Clinic Administration, Nutrition, or Public Health.
• 3 years working experience in hospital/clinic setting, with minimum 1 year in leadership/supervisory role.
• Sound clinical knowledge with basic business & financial acumen.