Client Relationship Manager

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading financial institution in Malaysia is looking for driven fresh graduates to join their Retail Banking team. This role requires strong sales and relationship-building skills, as well as good interpersonal abilities. You'll provide comprehensive banking solutions while managing long-term customer relationships and collaborating internally to ensure an effective customer journey. Suitable candidates will hold a Bachelor's degree and exhibit a passion for success in a sales-driven environment.

Benefits

Strong culture of collaboration

Career fast-track opportunities

Qualifications

• Fresh graduates are encouraged to apply.
• Good track record of sales achievements is an additional advantage.
• Ability to establish positive relations with stakeholders.

Responsibilities

• Provide 'one-stop' Retail Banking solutions to Corporate Banking clients.
• Manage and build long-term customer relationships.
• Collaborate with internal stakeholders for effective customer onboarding.

Skills

Strong sales skills

Interpersonal skills

Relationship building

Education

Bachelor's degree in Business or related field

Job description

If you are looking to excel and make a difference, take a closer look at us…

We're looking for driven and passionate fresh graduates to join our growing team! Strong sales and relationship building, good interpersonal skills and professionalism are key for this role.

What’s In It For You

• Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking
• Opportunity to fast track your career in Retail Banking

Your Roles & Responsibilities

• To provide “one-stop” Retail Banking solutions to Corporate Banking clienteles.
• Proactively manage and build long term customer relationship.
• Collaborate and maintain close working relationship with internal stakeholders to develop a seamless and effective customer journey and onboarding process.
• Keep abreast of customer’s need, market trends, and PFS products and services offerings.
• Strategize and execute business plan to optimize cross-selling opportunity and achieve business KRA.

Who Are We Looking Out For

• Malaysian citizen
• Candidate with at least Bachelor's degree preferably in Business or any related field
• Fresh Graduates are encouraged to apply
• Good interpersonal skills, ability to establish positive relations with stakeholder
• Good track record of sales achievements is an additional advantage
• Passionate for success and keen to work in a sales-driven environment.

Other factors for consideration during interview process include examples of:

• Driving for results
• Consistency in performance
• Seeking win-win relationships
• Demonstrating courage and humility
• Taking ownership and make things happen

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve your career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.