Client Relations Consultant

Hunters International Sdn Bhd; Petaling Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A prominent telecommunications firm in Malaysia is seeking a Client Relations Consultant to enhance client relationships and drive growth. The ideal candidate will have over 10 years of sales experience in the telecommunications industry and be fluent in English, Mandarin, and Bahasa Malaysia. This role focuses on developing tailored strategies and collaborating across teams to ensure high-quality client experiences.

Qualifications

• Minimum 10 years of sales experience in the telecommunications industry.
• Strong track record of building and maintaining successful client relationships.
• Excellent communication skills to liaise with clients at all levels.

Responsibilities

• Serve as the primary liaison between the company and key client.
• Develop and execute tailored strategies to grow and retain client relationships.
• Regularly review client accounts to identify new opportunities and potential risks.
• Analyze client feedback and market trends to recommend service improvements.

Skills

English

Mandarin

Bahasa Malaysia

Microsoft Office

Interpersonal skills

Problem-solving

Education

Degree in Business Studies / Marketing or equivalent

Job description

About the job Client Relations Consultant

About the Company

Our client is a Chinese smartphone brand known for its innovative camera technology, fast charging, and sleek designs, competing in both mid-range and premium segments globally.

Job Responsibilities

• Serve as the primary liaison between the company and key client.
• Develop and execute tailored strategies to grow and retain client relationships.
• Regularly review client accounts to identify new opportunities and potential risks.
• Analyze client feedback and market trends to recommend service improvements.
• Collaborate cross-functionally to deliver seamless, high-quality client experiences.
• Stay up to date with the latest products, services, and technologies.

Job Requirements

• Possess a degree preferably in Business Studies / Marketing or equivalent, with at least 10 years of sales experience in the telecommunications industry.
• Required language(s): English, Mandarin, and Bahasa Malaysia.
• Proficient in Microsoft Office.
• Strong track record of building and maintaining successful client relationships.
• Excellent interpersonal and communication skills, with the ability to effectively liaise with clients at all levels.
• Proactive problem‑solving skills and the ability to think creatively to address client needs.

Consultant in charge
Angel Chok | 014 612 6048 | [e-mail]