Client Partner - Key Accounts / Sales

Axiata Digital Labs; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology hub is seeking an experienced Sales Director in Kuala Lumpur to develop client relationships in telecom, banking, and finance sectors. The ideal candidate should have over 10 years in managing client relationships, possess excellent communication skills, and be capable of providing tailored solutions to business needs. This role involves collaboration with teams to achieve revenue objectives and a willingness to travel as needed.

Qualifications

• Minimum of 10 years experience in managing client relationships within the Telecom industry.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills to build relationships with clients.

Responsibilities

• Develop and maintain strong relationships with key clients in telecom, banking, and finance.
• Execute the strategy for the Malaysian market to achieve revenue objectives.
• Act as the primary contact for clients, ensuring effective communication.
• Collaborate with internal teams to deliver high-quality products and services.
• Prepare and present regular reports on account performance.

Skills

Sales Expertise

Networking & Adaptability

Communication & Negotiations Skills

Relationship Building

Sales Tools

Problem-Solving

Presentation Skills

Team Collaboration

Industry Knowledge

Travel Readiness

Tools

CRM software

LinkedIn Sales Navigator

Apollo

Job description

Axiata Digital Labs (ADL) is a leading innovation technology hub of Axiata Group offering cutting-edge digital transformation products, services, and solutions that enable individuals, enterprises, and society. With over 1,300 digital engineering professionals spread globally, we help global customers in the space of telecommunications, digital services and financial services reach their goals. ADL solutions and services have enabled customers in APAC, Americas, Europe and Africa, winning multiple industry awards, accolades and recognition for our state-of-the-art products.

We are looking for an experienced Sales Director to join our dynamic team. The ideal candidate will have a minimum of 10 years experience in managing client relationships within the Telecom industry.

Key Skills

• Sales Expertise: Proven ability to achieve and exceed sales targets, with a deep understanding of sales processes, technique and strategies.
• Networking & Adaptability: Ability to network and adapt to different markets and cultures across Malaysia region.
• Communication & Negotiations Skills: Excellent verbal and written communication skills in English to creatively and effectively engage with clients, present products, and proven ability to negotiate deals.
• Relationship Building: Strong interpersonal skills to build and maintain relationships with key clients and stakeholders.
• Sales Tools: Familiarity with CRM software and other sales tools such as LinkedIn Sales Navigator and Apollo.
• Problem-Solving: Ability to identify client needs and provide tailored solutions, addressing any challenges that arise during the sales process.
• Presentation Skills: Competence in conducting product and solution presentations to potential clients based on their specific needs.
• Team Collaboration: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals.
• Industry Knowledge: Strong understanding of the Telecom, Banking and Finance sectors, including market trends, challenges, and opportunities.
• Travel Readiness: Willingness to travel as required.

Key Responsibilities

• Develop and maintain strong relationships with key clients in the telecom, banking, and finance sectors.
• Understand and execute the strategy for the Malaysian market to achieve revenue objectives.
• Understand client needs and provide tailored solutions to meet their business objectives.
• Act as the primary point of contact for clients, ensuring timely and effective communication.
• Collaborate with internal teams to deliver high-quality products and services.
• Identify opportunities for account growth and new business development.
• Prepare and present regular reports on account performance and client satisfaction.
• Identify and solve any conflicts pertaining to the business side and eliminate any misconceptions or misunderstanding.
• Overseeing the preparation and implementation of RFP documentation
• Stay updated on industry trends and competitor activities to provide strategic insights.
• Set up meetings for events and participate in events if required.
• Actively support marketing and inside sales activities as and when required.
• Collecting correct data to prepare proposals in response to requests for proposals (RFPs).
• Ability to approach and develop new local partnerships.