Client Operations Officer, Transfer Agency PERES (12 months contract) M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services group in Putrajaya seeks professionals to support capital call processes in asset servicing. Your role will involve executing daily processes for Private Capital Services, maintaining communication with teams, and ensuring accurate documentation. The ideal candidate will possess strong attention to detail and communication skills, effectively responding to queries, and ensuring all controls are followed to meet deadlines.

Qualifications

• Proven ability to execute processes accurately and timely.
• Experience in responding to queries and maintaining relationships.
• Familiarity with governance and control procedures.

Responsibilities

• Execute day-to-day processes for Private Capital Services.
• Respond to all queries and incoming emails swiftly.
• Ensure documentation meets governance and control requirements.

Skills

Attention to detail

Communication

Teamwork

Job description

What is the opportunity?

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM to 6.00PM

Region: Luxembourg

What will you do?

Production

• Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services structures
• Ensure tolerance checks are complete and any outstanding items are investigated and cleared
• Perform quality checks or second level validation on output from the team
• Conduct training to Intern
• Perform additional ad-hoc task allocated by Supervisor/Manager

Queries

• Respond to all queries and incoming emails in a timely and effective manner
• Develop and maintain good working relationships with other teams within CACEIS Investor Services
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset
• Ensure all documents are carefully reviewed capturing all instructions & information accurately
• Ensure all deadlines are met with defined benchmark