Client-First Logistics Coordinator Tanjung Pelepas

Alpha Manpower Pte Ltd; Gelang Patah; On-site; MYR 200,000 - 250,000; Full time

Job summary

A logistics service provider in Gelang Patah is seeking a Customer Service Executive with at least 2 years of experience in logistics. The role involves managing client inquiries, overseeing shipments, and coordinating logistics processes while maintaining strong client relationships. Candidates must possess a minimum of a Secondary/SPM/'O' Level certification and proficiency in Mandarin. The position offers benefits such as annual leave, health insurance, and employee discounts.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Compassionate Leave

Company Activities

Employee Discount on company products/services

Qualifications

• Minimum 2 years of relevant experience in customer service in logistics.
• Proficiency in customer service and logistics principles.
• Familiarity with Tanjung Pelepas operations and procedures.

Responsibilities

• Serve as the primary contact for clients, addressing inquiries.
• Coordinate end-to-end logistics processes, ensuring compliance.
• Maintain accurate records of customer interactions and logistics.

Skills

Customer service principles

Logistics coordination

Effective communication

Problem-solving

Client relationship management

Mandarin proficiency

Education

Secondary/SPM/'O' Level certification

Job description

A logistics service provider in Gelang Patah is seeking a Customer Service Executive with at least 2 years of experience in logistics. The role involves managing client inquiries, overseeing shipments, and coordinating logistics processes while maintaining strong client relationships. Candidates must possess a minimum of a Secondary/SPM/'O' Level certification and proficiency in Mandarin. The position offers benefits such as annual leave, health insurance, and employee discounts.