Client Engagement Lead - Wealth Management

HSBC; Kuala Kubu Bharu; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading international bank is seeking an Assistant Manager for Client Engagement in Kuala Kubu Bharu. The successful candidate will drive mobile sales, foster relationships with high-potential clients, and resolve customer complaints efficiently. Required qualifications include 3-5 years of experience in banking sales, strong interpersonal skills, and a self-driven approach. Join a dynamic team that values diversity and supports professional development.

Qualifications

• Minimum 3 to 5 years of experience in Banking sales or customer acquisition.
• Excellent interpersonal skills with effective communication at all levels.
• Proven ability to execute tactical sales plans and solve problems.
• Self-driven and results-focused with flexibility across complex structures.

Responsibilities

• Contribute towards the mobile sales’ business in line with IWPB direction.
• Build a high-performance sales culture and source new business opportunities.
• Conduct impactful client presentations to enhance customer experience.
• Handle escalated customer complaints effectively and professionally.
• Ensure adherence to regulations and maintain effective processes.

Skills

Banking sales

Customer acquisition

Interpersonal communication

Tactical sales plans execution

Problem-solving

Job description

A leading international bank is seeking an Assistant Manager for Client Engagement in Kuala Kubu Bharu. The successful candidate will drive mobile sales, foster relationships with high-potential clients, and resolve customer complaints efficiently. Required qualifications include 3-5 years of experience in banking sales, strong interpersonal skills, and a self-driven approach. Join a dynamic team that values diversity and supports professional development.