Client Delivery & Success Lead

2X; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy firm in Kuala Lumpur is seeking a Client Delivery Coordinator to ensure the successful execution of client engagements. This role requires excellent organizational and communication skills, along with 2-3 years of relevant experience. The ideal candidate will be responsible for managing client relationships, coordinating with internal teams, and ensuring high-quality delivery of services. This position offers a dynamic work environment focused on client satisfaction and growth.

Qualifications

• 2-3 years of client-facing or project coordination experience, preferably in an agency or service-oriented industry.
• Bachelor's Degree or equivalent preferred in related fields.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Coordinate with delivery teams to ensure projects meet timelines.
• Monitor progress and proactively address risks impacting client success.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving abilities

Client-first mindset

Education

Bachelor’s Degree in Business Administration, Marketing, or Communications

Tools

Project management tools

Client relationship management systems

Job description

A leading consultancy firm in Kuala Lumpur is seeking a Client Delivery Coordinator to ensure the successful execution of client engagements. This role requires excellent organizational and communication skills, along with 2-3 years of relevant experience. The ideal candidate will be responsible for managing client relationships, coordinating with internal teams, and ensuring high-quality delivery of services. This position offers a dynamic work environment focused on client satisfaction and growth.