Client Advisor

Valentino; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury fashion company in Kuala Lumpur seeks an individual for client development and retention. Responsibilities include achieving store KPIs and providing exemplary service. Ideal candidates will have at least 1 year of retail experience and strong interpersonal skills.

Qualifications

• Minimum 1 year of retail experience.
• Good communications and interpersonal skills.
• Motivated team player with an outgoing personality.

Responsibilities

• Focus on development and retention of existing clients and recruit new ones.
• Contribute to store business by reaching KPIs goals.
• Deliver the Valentino Couture Service.
• Integrate digital tools in selling.

Skills

Retail experience

Good communications skills

Interpersonal skills

Team player

Outgoing personality

Job description

Role & Responsibilities

• Focuses on development and retention the existing clients; recruitment of new and potential ones.
• Contributes to the store business through excellent clienteling and reaching KPIs goals (conversion rate, cross selling, AVT, upselling, strategic zoning).
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Skills and Experience

• Minimum 1 year retail experience
• Good communications and interpersonal skills
• Motivated team player with outgoing personality