Chief Operating Officer (COO)

MY Ecoclass; Malaysia; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading operations-focused firm in Malaysia is seeking a results-driven Chief Operating Officer (COO) to manage daily operations and implement company strategy. The ideal candidate will demonstrate proven experience in senior management, strong leadership abilities, and fluent communication in Chinese. Key responsibilities include aligning teams, improving operational performance, and preparing for business expansion. This role is essential to ensuring efficiency and customer satisfaction.

Qualifications

• Proven experience in operations or senior management.
• Strong leadership and execution skills.
• Results-oriented, structured, and proactive mindset.

Responsibilities

• Oversee and manage daily operations across all departments.
• Translate strategy into clear operational plans and KPIs.
• Align teams and resolve cross-department issues.
• Lead and develop managers and operational teams.
• Ensure timely, high-quality delivery of products and services.
• Improve customer satisfaction and operational performance.
• Prepare operations for expansion.

Skills

Leadership

Operational management

Fluent in Chinese

Results-oriented

Job description

We are looking for a results-driven Chief Operating Officer (COO) to execute company strategy, manage daily operations, and ensure smooth coordination across departments. This role is key to driving efficiency, leadership, and business expansion.

Key Responsibilities

• Oversee and manage daily operations across all departments
• Translate strategy into clear operational plans and KPIs
• Align teams and resolve cross-department issues
• Lead and develop managers and operational teams
• Ensure timely, high-quality delivery of products and services
• Improve customer satisfaction and operational performance
• Prepare operations for expansion (new branches/markets)

Requirements

• Proven experience in operations or senior management
• Strong leadership and execution skills
• Able to communicate fluently in Chinese
• Results-oriented, structured, and proactive