Catering Events Manager

Four Seasons Hotels; Kuah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury resort in Malaysia is seeking a Catering Events Manager to enhance guest satisfaction through excellent service and teamwork. The role involves developing new business accounts and maintaining relationships with clients. The ideal candidate will have proven experience in catering, strong sales ability, and exceptional organizational skills. Competitive salary and benefits, including exclusive discounts and career growth opportunities, are offered.

Benefits

Exclusive discounts and travel programs

Competitive salary and benefits

Complimentary uniforms and meals

5 working days and 2 off days

Qualifications

• Proven experience in catering or event management.
• Excellent interpersonal and communication skills.
• Strong ability to drive sales and revenue.

Responsibilities

• Perform daily telephone solicitations to customers.
• Develop new accounts by mapping business tendencies.
• Prepare monthly booking reports.
• Coordinate sales efforts between departments.

Skills

Sales and communication skills

Ability to work in a team

Creativity in menu design

Strong organizational skills

Job description

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long‑lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Resort Langkawi is looking for a Catering Events Manager. Ideal candidate is someone who shares our passion for excellence and who infuses excitement and dedication in serving all our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

About Four Seasons Resort Langkawi, Malaysia

Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it is flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea. The natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay‑style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family‑oriented retreats.

Key Responsibilities

• Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region.
• Develop accounts (new and existing) by mapping specific business and buying tendencies.
• Develop creative and attractive menu presentations for potential clients.
• Maintain communication/relationship with WSO network for a specific assigned region, as well as other FS hotels toward achieving pre‑determined revenue goal.
• Respond to all emails, telephone and walk‑in inquiries regarding weddings.
• Prepare a monthly booking report.
• Achieve yearly personal banquet sales revenue goals and assigned MBOs.
• Drive room revenue with guests rooms blocks of over 6 rooms per night.
• Be fully versed in all banquet space, facilities, and capabilities of competitive market.
• Maintain an active trace/follow‑up system on all enquiries and referrals with a weekly report on the effort.
• Coordinate the sales efforts between the sales department and F & B to ensure proper utilization of space to yield maximum revenues.

Benefits

• An opportunity to be a part of a cohesive team with opportunities to build a successful career with global exposure.
• The opportunity to engage in a diverse and challenging work environment.
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts.
• Competitive salary and benefits (Medical, Dental, Employee Assistance Program, Life Insurance, EPF, SOCSO, etc).
• Complimentary uniforms and uniform care.
• Complimentary employee meals.
• 5 working days and 2 off days.

Remarks: Due to the high application volume, only shortlisted candidates will be contacted. The position is open for local Malaysian applicants.

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Learn more about Four Seasons Langkawi on Social Media:

Twitter: @FSLangkawi

Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/

For more details please visit our website: http://www.fourseasons.com/langkawi