Cashier / Retail Associate - Candy Party (Chocolates & Candies) (KLIA)

Valiram (Retail); Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company seeks a Cashier/Retail Associate located in Sepang, Malaysia. The position at the Kuala Lumpur International Airport (KLIA) involves driving sales, maintaining brand standards, and fostering relationships with customers. Candidates should have 1-3 years of experience in retail, along with strong communication skills and a customer-focused attitude. Benefits include staff discounts, bonuses, and opportunities for promotion. This role requires shift work, including weekends and Public Holidays.

Benefits

30% staff discount

Health insurance

Promotion and salary increases from training

Engagement activities

Qualifications

• 1–3 years of experience in retail, hospitality, or customer service.
• Ability to engage confidently with customers.
• Professional appearance at all times.

Responsibilities

• Drive sales and achieve store targets.
• Maintain brand image and standards.
• Ensure smooth store operations.
• Manage inventory and stock integrity.

Skills

Strong communication skills

Customer engagement

Sales-driven

Organizational skills

Team player

Job description

Cashier / Retail Associate - Candy Party (Chocolates & Candies) (KLIA)

Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.

Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.

Learn more about us at www.valiram.com

Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)

Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)

Accessories (Swarovski, Mont Blanc)

Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)

What is Candy Party?

Candy Party is a whimsical world of colourful treats, offering a wide selection of candies, chocolates, and sweet surprises from around the globe — perfect for gifting or enjoying on-the-go.

Why Join Valiram Retail?

1) Staff Discounts

Staff enjoy up to 30% discount across all our brands. Employees will be eligible for discount after 1 month of service.

2) Promotion + Salary Increases through Continual Training

We are committed to your training journey for 3 years duration starting with onboarding. We believe in long term training that leads to internal promotion and salary increments. In 2024, we successfully promoted 844 employees internally.

3) VClub Engagement

You can engage in curriculum activities on a monthly basis including badminton, hiking, running and language class, free of charge and meet other employees from across our brands and head office. All activities are free of charge!

Valiram have partnered with professional psychologists that are available on our 24/7 hotline and is complimentary for all employees.

You will be entitled to monetary benefits such as Allowances, Bonus, Commissions, Sales Incentives, and Service Charges.

Additional leave

Health insurance

Maternity leave

Opportunities for promotion

About the Role:

As a Senior Retail Associate/Retail Associate, responsible for creating and maintaining long-term relationships with customers to achieve sales goals. Represents the brand in a positive and professional manner to encourage recurring business. Assists customers in making informed choices by providing accurate product information and personalized service. Fosters a positive, engaging, and ethical working environment that enhances both customer satisfaction and team performance.

Key Responsibility Areas:

Drive sales and achieve store targets

Maintain brand image and standards

Ensure store operations run smoothly

Manage inventory and stock integrity

Support reporting and documentation accuracy

Develop product knowledge and skills

Key Requirements:

Minimum 1–3 years of experience in retail, hospitality, or customer service environment.

Strong communication and interpersonal skills; able to engage confidently with customers.

Well-groomed and professional appearance, representing the brand image at all times.

Sales-driven with the ability to meet and exceed individual and store targets.

Detail-oriented with good organizational and follow-up skills.

Team player with a proactive attitude and willingness to learn.

Required to work on retail shift work, weekends, and Public Holidays (shift hours: 6am - 3pm, 10am - 7pm & 3pm - 12am)

Willing to work in Kuala Lumpur International Airport (KLIA).