Cafe Manager

Elite Transform Team; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local dining establishment in Johor is seeking a Full-time Cafe Manager to join their team. The role involves customer engagement, order processing, and team collaboration in a dynamic environment. Candidates must have over four years of relevant experience in hospitality and possess strong communication skills. The position requires flexibility for various shifts, including weekends and public holidays, ensuring a friendly customer experience and efficient service delivery.

Qualifications

• More than 4 years of relevant work experience required.
• Experience in a customer service or hospitality role preferred.

Responsibilities

• Greet and welcome customers in a friendly manner.
• Take customer orders and communicate them to kitchen staff.
• Serve food and beverages timely and efficiently.
• Maintain a clean and organized work area.
• Assist with side duties like restocking and cleaning.
• Respond to customer inquiries professionally.
• Work collaboratively with the hospitality team.

Skills

Customer service experience

Strong communication skills

Time management

Teamwork

Job description

Elite Transform Team is hiring a Full time Cafe Manager role in Taman Melodies, Johor. Apply now to be part of our team.

Requirements for this role:

• Looking for candidates available to work:
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Sat morning
  • Sat afternoon
  • Sun morning
  • Sun afternoon
• More than 4 years of relevant work experience required for this role

What you'll be doing

• Greet and welcome customers in a friendly and professional manner

• Take customer orders and communicate them accurately to the kitchen staff

• Serve food and beverages to customers in a timely and efficient manner

• Maintain a clean and organised work area, ensuring tables are set and dining areas are well-presented

• Assist with side duties such as restocking, cleaning, and light food preparation as needed

• Respond to customer inquiries and address any concerns or complaints in a professional and courteous manner

• Work collaboratively with the broader hospitality team to ensure a seamless customer experience

What we're looking for

• Previous experience in a customer service or hospitality role, preferably in a restaurant or cafe setting

• Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds

• Excellent time management and multitasking abilities to handle the fast-paced nature of the role

• A positive, friendly, and professional attitude, with a willingness to go the extra mile for customers

• Flexibility to work a variety of shifts, including evenings, weekends, and public holidays

• Ability to work as part of a team and contribute to a collaborative work environmen