Business Transformation Senior Analyst

Accenture; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A global consulting firm is seeking a Business Transformation Senior Analyst in Kuala Lumpur. The successful candidate will support complex business transformation projects, focusing on improving processes and operational efficiency. Responsibilities include applying Lean Six Sigma principles, conducting gap analysis, and collaborating with cross-functional teams. Candidates should have 3-5 years of relevant experience, strong analytical skills, and certification in Lean Six Sigma. This role offers an opportunity to drive change and innovation across industries.

Qualifications

• Minimum 3-5 years of experience in business transformation and project management.
• Certification in Lean Six Sigma (Green Belt or higher) required.
• Strong ability to work in fast-paced environments.

Responsibilities

• Support business transformation projects ensuring alignment with objectives.
• Apply Lean Six Sigma to improve processes.
• Conduct gap analysis and implement solutions.
• Monitor effectiveness of implemented solutions.
• Collaborate with teams for project success.
• Coach team members on best practices.

Skills

Analytical skills

Problem-solving

Change management

Project management

Lean Six Sigma principles

RPA knowledge

Interpersonal skills

Education

Lean Six Sigma certification (Green Belt or higher)

Tools

RPAs

Workflows

OCR

AI tools

Job description

We are looking for a Business Transformation Senior Analyst to join our team and help us drive change and innovation across industries. You will be responsible for supporting complex projects that aim to improve our business processes, customer experience, and operational efficiency. You will also be responsible for identifying and implementing best practices, tools, and methodologies that support our business transformation goals.

Responsibilities

• Support business transformation projects from initiation to closure, ensuring alignment with strategic objectives and stakeholder expectations
• Apply Lean Six Sigma principles and tools to analyse, measure, and improve business processes and performance
• Conduct gap analysis, root cause analysis, and risk assessment to identify and resolve issues and challenges
• Design and implement solutions that optimise business outcomes, enhance customer satisfaction, and reduce costs and waste
• Monitor and evaluate the effectiveness and impact of the implemented solutions and recommend continuous improvement actions
• Communicate and collaborate with cross‑functional teams, senior management, and external partners to ensure project success and stakeholder buy‑in
• Prepare and present project reports, updates, and recommendations to various audiences
• Provide coaching and guidance to project team members and other staff on business transformation methodologies and best practices
• Perform process study and assessment to identify opportunities for automation and digitisation using disruptive solutions – RPAs, workflows, OCR, AI‑led solutions
• Monitor and drive change management to improve the performance and adoption of deployed solutions

Requirements

• Minimum 3‑5 years of experience in business transformation, process improvement and project management.
• Lean Six Sigma certification (Green Belt or higher) or equivalent
• Excellent analytical, problem‑solving and decision‑making skills
• Experience and knowledge in RPAs, workflows, OCR, analytics and AI tools related to business process automation and digitisation
• Strong project management, change management and facilitation skills
• Implementation of Lean Principles for optimisation and Six Sigma analytics processes.
• Ability to work independently and collaboratively in a fast‑paced and dynamic environment
• Excellent communication, presentation and interpersonal skills