Business Support Executive

KLS Martin SE Asia Sdn Bhd; Simpang Ampat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical device firm in Penang is seeking a Business Support Executive to coordinate and support various sales and marketing activities. This role involves managing demo goods, arranging travel logistics, and generating sales reports to support business functions. Ideal candidates should have at least 2-3 years of relevant experience and possess a diploma in Business Administration or related fields. Skills in Microsoft Office, customer service experience, and ability to communicate in English and Malay are essential.

Qualifications

• Minimum qualification is Diploma in Business Administration, Marketing, Management, or equivalent in the related field.
• Possess at least 2-3 years of working experience in the related field.
• Ability to speak and write in English and Malay; proficiency in Mandarin is an advantage.

Responsibilities

• Coordinate and support sales and marketing-related activities.
• Generate sales reports as required by the business.
• Assist stakeholders with traveling arrangements.
• Ensure proper record keeping of ISO/GDPMD documentation.

Skills

Customer service experience

Microsoft Excel

Microsoft Word

Teamwork spirit

Leadership skills

Education

Diploma in Business Administration, Marketing, Management or equivalent

Job description

Sales and marketing support responsibilities

• Coordinate and support sales and marketing-related activities including logistics arrangement for events/ internal stakeholders/visitors, meetings, workshops, exhibitions, and conferences.
• Prepare and arrange shipment of demo goods and exhibition materials, including return handling when applicable.
• Fully responsible demo goods management and marketing collaterals/gimmicks inventory.
• Follow up with the speaker on agreement, honorarium and payment arrangements.
• Assist internal stakeholder with traveling arrangement such as flight bookings and visa applications, in accordance with the SOP and the Company's procedures.
• Handle corporate hotel rate negotiations and maintain the approved hotel list.
• Sourcing marketing gimmicks in line with marketing requirements.
• Raise purchase requisition upon request.
• Ensure proper record keeping of ISO/GDPMD documentation related to sales and marketing, in compliance with SOP requirements.

Reports and Analysis

• Generate sales reports as required by the business including weekly and monthly sales reports for designated team, as well as Flexi or ad-hoc reports upon request.
• Analyze sales performance against budget and targets.
• Support the Head of Department and Managing Director in various functions including preparation for meetings and visits).
• Any other jobs assigned by the team from time to time.

Qualification / Education Background:

Minimum qualification is Diploma in Business Administrative, Marketing, Management or equivalent in the related field.

Experiences:

• Possess at least 2-3 years of working experience in the related field.

Preferred Knowledge:

• Maintain professional handling skills and strong working relationships with external and internal customers, colleagues, and customer service management.
• Strong leadership and communication skills with a good teamwork spirit.
• Basic skills in using Microsoft Applications, especially Excel and Word.
• Ability to speak and write in English and Malay and proficiency in Mandarin an additional advantage.
• Able to work independently with minimal supervision and demonstrate a good level of responsibility.

Salary match Number of applicants Skills match

Your application will include the following questions:

• Do you have customer service experience?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Executive?
• Do you have experience with inventory management?
• How many years' experience do you have as a Business Support Executive?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?
• Do you have freight forwarding experience?

What can I earn as a Business Support Executive