Business Operations Support Executive

Jobstreet Malaysia; Subang Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

A recruitment platform is seeking a Sales Administrator in Subang Jaya, Malaysia. The role involves ensuring that all sales documents are completed and assisting the Sales & Marketing Team in managing inquiries. Candidates must have a Bachelor’s degree and 1-2 years of relevant experience in sales administration. Proficiency in Microsoft Office and knowledge of JDE or SAP systems are preferred. This position offers a chance to streamline processes and enhance internal operations in a dynamic environment.

Qualifications

• Minimum 1-2 years of experience in sales administration, order processing, or customer service.
• Knowledge of JDE and SAP systems is an added advantage.
• Ability to work independently and collaboratively with teams.

Responsibilities

• Ensure all sales order documents are completed by the sales division.
• Work closely with Sales & Marketing Team to manage sales enquiries.
• Generate sales order and customer invoices.

Skills

Proficiency in Microsoft Office applications (Excel, Word, Outlook)

Strong customer focus

Ability to multitask and prioritize

Education

Bachelor’s degree in Business Administration, Sales, Marketing, Accounting, or related discipline

Tools

JDE

SAP

Job description

Responsibilities

• Ensure all sales order documents and agreements are completed by the sales division.
• Work closely with the Sales & Marketing Team to assign sales enquiries.
• Generate sales order and customer invoices upon process completion.
• Coordinate with internal/external customers to ensure timing billing processing/delivery.
• Maintain & monitor monthly sales and prepare the necessary report.
• Ensure all order documents updated in Sales Order and save in company sharing folders.
• Prepare monthly management reports.
• Maintain all the sales activity tracking related reports listed below.
• Monthly closed deal reports

Process Improvement

• Identify opportunities to streamline processes and improve efficiency, business process re-engineering.
• Collaborate, integrate and be Communication Bridge between divisions for enhancement and improvement for sales order processing system and/or other related SAP system.
• Develop processes to standardize and maximize the process efficiency and control of the internal operations.
• Implement new tools and technologies to enhance data analysis and reporting capabilities.
• Conduct user training to internal end-user for updated existing systems or new implemented systems and established user manual, guidelines, procedures for end users.
• Collaborate with applications developers to make necessary changes on system architecture for customise reporting as when required.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, Accounting, or a related discipline.
• Minimum 1–2 years of experience in sales administration, order processing, or customer service.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Knowledge of JDE, SAP systems is an added advantage.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Customer-focused, proactive, and able to handle inquiries in a professional manner.
• Capable of multitasking, prioritizing work, and meeting deadlines in a fast-paced environment.