Business Operations Senior Analyst

Aon; Kuala Lumpur; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading financial services firm in Kuala Lumpur is seeking a Business Operations Analyst to join their Talent Solutions team. This hybrid role requires processing invoices, supporting project managers, and driving operational efficiency through systems and processes. Ideal candidates will possess 2-3 years of experience in finance operations, strong analytical skills, and proficiency in Microsoft Office. The company offers a comprehensive benefits package and committed to an inclusive workplace.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working environment

Qualifications

• 2-3 years of experience in a similar finance operations role.
• Ability to work collaboratively with diverse teams and stakeholders.
• Strong operations background and proactive approach to tasks.

Responsibilities

• Process invoices for all businesses.
• Support project managers on operational issues.
• Drive operational efficiency via systems and processes.
• Manage reporting from financial systems on revenue and invoicing.

Skills

Analytical skills

Communication skills

Resourceful team player

Familiarity with Financial systems

Proficiency in Microsoft Office

High attention to details

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Business Operations Analyst

We're hiring! We are looking for a Business Operations Analyst to join our Talent Solutions team in KL, Malaysia and supporting the team in Singapore. This is a hybrid role with the flexibility to work both virtually and from the office.

Aon is in the business of better decisions

At Aon, we Donovan decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

bells

• Responsible for Processing Invoices for all businesses in TS Singapore
• Support PMs to enter sales in Sales tracking system
• Support Project Managers (PMs) on operations related issues
• Support PMs to make collections to follow-up the payments from clients, Intercompany Aon offices
• Support PMs to secure all required documentations for revenue recognition
• Support PMs to track billable expenses on the Project and invoice them
• Ensure documentation guidelines on Aon Revenue Recognition Principle is adhered to
• Be the custodian of all documentations related to Client contracting and invoicing
• Responsible for reporting from all financial systems on revenue, invoicing and time recording
• Co-ordination between solution lines across Talent Solutions for efficient financial reporting and forecasting
• Custodian of sales and revenue for Talent Solutions in the market
• Liaise with finance and consulting to drive key metrics thus having an impact on the P&L
• Drive operational efficiency in Talent Solutions via systems and processes
• Revenue budgeting analysis and coordination

Sales Operations and Reporting:

• Management Information – dashboard and reporting (consolidation from CRM system and billing system/financial systems) including legacy analysis and go-forward metrics мақомоти
• Monthly H&B OpCo reporting requirements and Finance forecasting requirements
• қәеи consolidation into PowerPoint for presentations
• Regional CRM system advocate
• Ad-Hoc reporting (quarterly/monthly business review)

Projects

• Operational Process per country documented, reviewed, and consolidated, identifying potential process improvements
• Key Initiatives including OpCo and regional sales requirements
• Project implementation and designing operational and system transition

Skills and experience that will lead to success

• Analytical skills (with comfort in working with financial numbers)
• Communication skills and ability to work collaboratively with diverse teams and stakeholders
• A resourceful and proactive team player with strong operations background
• Familiarity with Financial and CRM systems
• Proficiency in the use of Microsoft Word, Microsoft Excel & Microsoft PowerPoint
• High attention to details and proactive approach to tasks
• 2-3 years of experience in a similar finance operations role

How we support our colleagues

לחב comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeingambah work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

lader values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

\-years provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.