Business Operation Specialist

Michael Page; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare solutions provider in the Klang Valley seeks an experienced Business Operations Specialist to enhance operational excellence. You will manage logistics, coordinate events, and maintain CRM systems while ensuring compliance with regulations. Ideal candidates will have a relevant bachelor's degree and experience in operations or logistics. Join a dynamic team dedicated to innovation and growth, enjoying competitive benefits in a top-tier environment.

Benefits

Competitive remuneration and benefits package

Opportunities for growth

Dynamic innovative work environment

Qualifications

• Experience in office operations, sales administration, or logistics coordination.
• Understanding of import/logistics processes; healthcare experience preferred.

Responsibilities

• Coordinate end-to-end event operations support.
• Maintain CRM dashboards and data quality checks.
• Implement data governance practices.
• Coordinate inbound shipments from global sites.
• Liaise with customs brokers for timely delivery.
• Oversee office management and vendor relationships.

Skills

Organizational skills

Analytical skills

Communication skills

CRM familiarity (preferably VEEVA)

Proficiency in Microsoft Office

Education

Bachelor's degree in Business Administration or related field

Job description

A leading healthcare solutions provider in the Klang Valley is looking for an experienced Business Operations Specialist to join their growing team. With a strong vision to become the market leader, the company has built its success on continuous innovation and expansion.

As part of this growth journey, they are seeking a skilled professional to drive operational excellence and support logistics coordination.

Work in a top tier company in the industry. Be in a position to drive growth, change management & continuous improvement.

Responsibilities

• Coordinate end-to-end event operations support (logistics, vendors, PO/payment coordination).
• Maintain CRM dashboards, user access, and data quality checks.
• Implement data governance practices and generate performance reports.
• Coordinate 1-2 inbound shipments per month from global sites into Malaysia & Singapore.
• Review shipping documentation and ensure compliant clearance.
• Liaise with customs brokers and logistics partners for timely delivery.
• Maintain shipment records and support reporting on lead times and exceptions.
• Oversee day-to-day office management and vendor relationships.
• Ensure compliance with health and safety regulations.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Facilities Management, IT, or related field.
• Experience in office operations, sales administration, or logistics coordination.
• Familiarity with CRM systems (preferably VEEVA) and data stewardship.
• Understanding of import/logistics processes; healthcare experience preferred.
• Strong organizational, analytical, and communication skills.
• Proficiency in Microsoft Office and relevant software.

Benefits

• Be part of a globally recognized healthcare solutions provider.
• Work in a dynamic, innovative environment with opportunities for growth.
• Competitive remuneration and benefits package.