Business Operation Executive (BD)

ViTrox Corporation Berhad; Simpang Ampat; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading design and manufacturing firm in Penang, Malaysia, is seeking a dedicated Business Support Executive to drive business growth and foster client relationships. The role involves preparing sales documents, managing customer inquiries, and enhancing service quality. Ideal candidates will have relevant academic qualifications and strong communication skills, along with a willingness to work in Batu Kawan Industrial Park.

Qualifications

• Minimum 1-2 years in administrative tasks; recent graduates welcome.
• Strong attention to detail is essential.
• Fluency in multiple languages is a plus.

Responsibilities

• Prepare sales-related documents such as reports and analyses.
• Liaise with internal departments regarding product delivery.
• Manage customer requests, feedback, and inquiries.
• Maintain strong customer relationships for high-quality service.
• Engage in continuous process improvement initiatives.

Skills

Communication skills

Attention to detail

Customer service orientation

Education

Diploma / Advanced Diploma / Bachelor's Degree in Business Management, Sales & Marketing, Engineering, Science & Technology or equivalent

Job description

ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitizing manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.

As our organization continues to expand, we are seeking dedicated Business Support Executives who will play a crucial role in driving business growth and fostering client relationships. Your role includes:

• Prepare sales-related documents such as reporting and analysis (quotations / sales orders / material forecasts, etc.)
• Liaise with internal departments for product delivery, operational challenges & sales related matters
• Manage customer requests, feedback, complaints & inquiries
• Maintain strong relationships with customers to ensure the delivery of high-quality service
• Involve in continuous process improvement

Key Qualifications:

• Diploma / Advanced Diploma / Bachelor's Degree in Business Management, Sales & Marketing, Engineering, Science & Technology or equivalent
• Possess a minimum of 1-2 years in administrative tasks; recent graduates are encouraged to apply
• Candidates with technical / engineering backgrounds will have an added advantage
• Being fluent in languages to support our global customers effectively
• Demonstrate strong attention to detail
• Applicants must be willing to work in Batu Kawan Industrial Park