Business Development Manager, VIP Partnerships

Medium; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading crypto company in Kuala Lumpur is seeking a Partnerships Business Development Manager to drive growth through strategic relationships with Affiliates and Brokers. Your role will involve building and nurturing partnerships, researching market trends, and providing excellent customer service to high-value clients. A proven track record in the crypto space and experience in financial products are essential for success in this fast-paced environment.

Qualifications

• Previous experience in Crypto or Blockchain with local market knowledge.
• Network with Affiliates, KOLs, VIPs, and Brokers.
• 1+ years in digital assets/cryptocurrency/blockchain.
• 2+ years in selling financial products.
• Demonstrated track record of managing client relationships.

Responsibilities

• Develop new partnerships with media and Affiliates.
• Manage relationships with Brokers, maintaining and enhancing the program.
• Reach out to and identify VIP clients.
• Provide customer service to Affiliates and Brokers.
• Research market trends in the crypto space.

Skills

Relationship building

Networking

Customer service

Market research

Presentation skills

Job description

About the role:

We are now seeking a Partnerships Business Development Manager to drive growth by building and nurturing relationships with key Affiliates, VIP clients, and Brokers. This role will be instrumental in expanding our presence within these high-impact segments, ensuring long‑term success through strategic partnerships and innovative solutions tailored to the needs of high‑value customers.

Be at the forefront of Crypto.com's expansion into high‑value segments – Affiliates, VIPs, and Brokers. In this dynamic and fast‑growing crypto space, you'll have the freedom to shape your network, creating meaningful partnerships that drive value for both Crypto.com and your clients.

You’ll take the lead in building strategic relationships with top Affiliates and Brokers, identifying high‑potential VIP clients, and customizing solutions that cater to their unique needs. From launching innovative affiliate campaigns to designing tailor‑made programs for brokers, every deal you close will play a vital role in strengthening Crypto.com's presence in the market.

Your creativity will be at the heart of this role – whether it's crafting new incentives for VIP clients or collaborating with internal teams to develop never‑before‑seen products for your partners. With the support of a world‑class team, you'll have the opportunity to take risks, test new approaches, and leave your mark in shaping the future of crypto partnerships.

Responsibilities

• Identifying and developing new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders), to attract first‑time‑depositors and trades;
• Identifying and developing new partnerships with Brokers and enhancing Crypto.com’s broker program. Also maintaining and growing relationships with current brokers.
• Identifying and reaching out to VIP clients.
• Maintaining the existing KOLs relationship and performance;
• Providing timely, satisfactory, and trustworthy customer service and issue resolution to Crypto.com’s Affiliates, Brokers and VIPs, proactively liaising with Crypto.com’s internal team, as well as providing improvement recommendations to Crypto.com’s management team;
• Keeping up with the latest trends on social media, such as YouTube, TikTok, etc., and within the Blockchain influencer community.
• Attend Conferences, represent crypto.com engaging with Affiliates, Brokers and VIPs, increasing awareness of our products and services
• Conducting community reach activities, attend crypto community gatherings, meetings to expand and deepen our institutional footprint
• Researching on market & competitor trends in the crypto space;
• Drafting and closing client or partnership agreements;
• Maintaining ongoing contact with Affiliates, Brokers and VIP clients, keeping track of client feedback, and recommending product improvements.

Requirements

• Previous experience in Crypto or Blockchain in the local markets, with existing relationship with or knowledge about influential figures in the local ecosystem.
• Network/book of clients within Affiliates, KOLs, VIPs, and Brokers space
• 1+ years experience in digital assets/cryptocurrency/web3/blockchain space
• 2+ years work experience in selling financial products
• Candidates with more experience would be considered for a Senior Institutional Sales Position
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners eg. driving business results with clients & partners, drafting documentations & agreements;
• Excellent command of professional written & oral English, writing & presentation samples are welcome.