Business Development Manager, SaaS

TSL Media Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A growing technology firm in Kuala Lumpur is seeking a SaaS Business Development Manager to lead Go-To-Market strategies, oversee sales operations, and cultivate client relationships. The ideal candidate should possess a proven track record in 'hunter' sales roles and have essential experience in SaaS business development. Strong communication skills and the ability to manage multiple projects are key attributes for success in this dynamic environment.

Qualifications

• Proven track record of 'hunter' type sales role.
• Experience in SaaS business development is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Lead the development of Go-To-Market strategies for SaaS products.
• Take ownership of the entire sales lifecycle for SaaS products.
• Proactively prospect and generate new business opportunities.
• Foster long-term relationships with existing clients.

Skills

Sales development

Market research

Client relationship management

Communication skills

Self-starter

Education

Diploma or Degree

Job description

The SaaS Business Development role is anManagerial-level positionthat reports directly to TSL’s founder. This is a ‘hunter’ role focusing on building and growing our SaaS solution business.

We are now at the stage where we are rapidly expanding across South-East Asia and are looking for the right talent to be part of this journey.Prior experience in SaaS business development is essential.

What you will do:

Develop and Strategize Go-To-Market Plans:

• Lead the development of Go-To-Market strategies for our SaaS products, ensuring alignment with the company's overall business objectives
• Conduct in-depth market research and analysis to identify emerging trends, competitor strategies, and customer needs
• Continuously monitor market dynamics and adapt GTM plans accordingly to capitalize on new opportunities

Oversee End-to-End Sales Development Operations:

• Take ownership of the entire sales lifecycle for our suite of SaaS products, from lead generation to deal closure, up to account management
• Develop and implement effective sales processes and workflows to optimize efficiency and productivityRegularly analyze sales data and metrics to identify areas for improvement and drive revenue growth

Identify and Cultivate New Business Leads:

• Proactively prospect and generate new business opportunities
• Build and maintain a robust sales pipeline, leveraging various lead generation techniques and tools
• Develop compelling sales pitches tailored to address specific client challenges and objectives

Cultivate and Nurture Client Relationships:

• Foster long-term, strategic relationships with existing clients, serving as their trusted advisor on all matters related to our SaaS solutions
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for upselling
• Act as the primary point of contact for client inquiries, escalations, and service requests, ensuring timely resolution and client satisfaction
• Assist on every onboarding for new accounts, ensuring a smooth and successful implementation process

Collaborate with Development Team on Technology Roadmaps:

• Serve as a liaison, facilitating communication and alignment on product roadmap priorities
• Gather insights from client interactions, market feedback, and competitive analysis to inform product enhancements and feature developments
• Conduct beta testing for new feature releases, providing feedback for iterative improvements
• Ensure timely delivery of product upgrades and enhancements, working closely with the development team to meet customer expectations

A successful candidate should have:

• Diploma or Degree Holder
• Proven track record of ‘hunter’ type sales role
• Experience in a SaaS business development is essential
• Self-starter with good people skills; is comfortable with a dynamic pace and manages multiple projects concurrently
• Excellent written & verbal communication skills
• High energy & positive attitude