Business Development Manager (MY)

Hatch Asia; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading logistics firm in Kuala Lumpur is seeking a Business Development Manager to acquire new customers and maintain relationships. The ideal candidate will have at least five years of customer-facing sales experience, including three years in a management position within logistics. Proven sales strategy execution and a strong customer focus are essential. The role involves preparing quotations and executing business development strategies.

Qualifications

• Minimum five years of customer facing sales experience, three years in sales management in freight forwarding or logistics.
• Good records in executing successful sales strategies.
• Proactive, independent, and able to multitask.

Responsibilities

• Hunt and acquire new business for the organization.
• Maintain relationships with assigned customers.
• Lead customer quotations and proposals.

Skills

Customer facing sales experience

Strong customer focus

Proficient in Microsoft Office

Consultative sales techniques

Strong negotiation skills

Education

Degree / Diploma in Business Administration or Sales & Marketing

Job description

About the job — Business Development Manager (MY)

Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish career success for our candidates. Over the years, we have continued to innovate and improve how we identify and assess talents to deliver on successful talent strategies for our clients. Our Client, with an established history of providing global logistics execution & supply chain services platform, providing air and sea freight, road freight and contract logistics.

The Challenges

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required
• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line manager

What It Takes

• Degree / Diploma in Business Administration or Sales & Marketing
• Min. five years customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies
• Working knowledge in Freight Forwarding and/or logistics related operations and selling process
• Proactive, independent and able to multi-task and work in a matrix reporting environment
• Strong customer focus and service ethics
• Proficient in use of Microsoft Office applications
• Good interpersonal skills, accountable, initiative and willingness to learn
• Good consultative sales techniques and well-developed negotiation skills
• Possess a high level of honesty, integrity, and ethics
• Good team player with positive working attitude
• Ability to operate effectively in a rapidly growing and dynamic changing environment
• Good time management with ability to prioritise and work within timelines
• Strong sense of commitment and responsibility
• A good team player

Interested candidates, please click the Apply For This Job button. All information will be kept in the strictest confidentiality. Priority responses will be given to candidates who are shortlisted. Employment Agency No: 11C5794