Business Development Manager/ Executive

iHEAL Medical Centre Kuala Lumpur; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading healthcare organization in Kuala Lumpur is seeking a Business Development Manager to lead sales and business development functions. This role focuses on driving strategic growth initiatives and enhancing client engagement across the healthcare business. The ideal candidate should have 5-6 years of experience in the medical or healthcare industries along with strong leadership and communication skills. This position plays a critical role in ensuring departmental performance and compliance while fostering team development.

Qualifications

• 5-6 years of relevant working experience in Medical/Healthcare/Hospitalization/Pharmaceutical industries.
• Proven track record of driving sales performance.
• Strong engagement and influence skills with stakeholders.

Responsibilities

• Lead the sales and business development functions within the organization.
• Ensure compliance with company regulations within the department.
• Recruit and develop the Business Development team.

Skills

Sales performance

Communication

Interpersonal skills

Leadership

Analytical skills

Education

Professional Certificate/Degree in Marketing, Business, or a relevant field

Job description

The Business Development Manager is responsible for leading the sales and business development functions within the organization, reporting directly to the General Manager. This role is pivotal in driving strategic growth initiatives, expanding revenue streams, and enhancing client engagement across the healthcare business. The incumbent will work closely with internal departments to ensure seamless service integration and alignment with organizational goals.

Key Responsibilities

• Provide strategic leadership and ownership as the Head of Department, ensuring departmental growth and performance.
• Ensure compliance with company rules and regulations within the Business Development Department.
• Maintain adequate staffing levels within the department for smooth operations.
• Prepare and meet departmental budgets, including revenue, marketing expenses, and human resources targets.
• Ensure managers and subordinates within the department meet assigned Key Performance Indicators (KPIs).
• Analyze statistics and compile accurate records.
• Recruit, mentor, and develop the Business Development team, creating an environment where they can excel through encouragement and empowerment.
• Stay ahead of industry developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Ensure timely and accurate submission of daily, monthly, quarterly, and yearly business and performance reports to management.
• Collaborate with the Customer Experience Area Manager in developing and executing marketing strategies to support the development and execution of business plans.

Job Requirements

• Professional Certificate/Degree in Marketing, Business, or a relevant field.
• Minimum 5‑6 years of relevant working experience in Medical/Healthcare/Hospitalization/Pharmaceutical industries.
• Proven track record of driving sales performance within the same or related industry.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrates a strong commitment to and alignment with our company values and culture.

iHEAL Medical Centre, Kuala Lumpur is a one‑stop, fully IT‑integrated, multi‑disciplinary boutique medical centre located at Mid Valley City, Kuala Lumpur. It is characterised by three unique Centres of Excellence: Health Screen Centre, Life Improvement Centre and Centre for Less Invasive Surgery, supported by seven specialised clinics (Heart and Lung Clinic, Liver and Digestive Clinic, Sleep, Allergy and Sinus Clinic, Sweat Solutions Clinic, Skin, Cosmetology and Cosmetic Surgery Clinic). The centre also houses a 640‑Slice 4D CT Scanner capable of performing rapid, high‑quality imaging.