The role involves handling day-to-day operations within an office, and assistants generally manage tasks such as handling documents, organizing databases, keeping inventories, and ensuring that business development operations function efficiently.
Key Responsibilities
- Coordinate with internal departments (EAL, training, finance, etc.) to ensure smooth execution of all enrolled training programs.
- Prepare and issue Certificates of Completion (COC) in accordance with company standards and timelines.
- Liaise with trainers and participants for quotations, course confirmation, invoice & payments and attendance tracking.
- Handle the end-to-end process for HRDC (HRD Corp) that includes grant application and documentation for pre & post course.
- Ensure all training programs are compliant with HRDC guidelines and regulations.
- Identify and pursue new business opportunities online and offline marketing.
- Follow up on leads and inquiries to convert prospects into clients.
- Prepare proposals and quotations tailored to client needs.
- Close sales deals and maintain a strong relationship with clients for repeat business.
- Prepare weekly and monthly reports on sales performance, course enrolment, and COC issuance.
- Analyze sales trends and customer feedback to suggest improvements to products and processes.
Job Requirements
- Degree or Master holder or equivalent qualification.
- Relevant working experience in business development or a related field.
- Excellent written and communication skills in English and Bahasa Malaysia.
- Proficiency in Microsoft Office, social networks and graphical design software.
- Highly organized and able to multitask and oversee several projects simultaneously.
- Strong attention to detail, problem‑solving skills, organizational and time‑management skills.
- Familiarity with marketing, promotion, public relations and closing sales.
- Possess a valid driving licence and own transport (preferably car).