Business Development Coordinator Claims, Consulting & Expert Services (CCE) · Kuala Lumpur, Mal[...]

Business Development Coordinator; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading global consultancy is seeking a Business Development Coordinator based in Kuala Lumpur. The role requires a proactive individual with a minimum of 3 years of experience in business development or consulting. Responsibilities include researching industry data, maintaining client information in the CRM, and using AI tools to enhance business strategies. The position offers a hybrid work model, allowing some remote days, and aims to promote a collaborative culture.

Benefits

Career development programs

Flexible working hours

Inclusive workplace culture

Qualifications

• Minimum 3 years’ experience in business development, consulting, and/or research role.
• Strong analytical skills with a proactive mindset.
• Excellent verbal and written communication skills.

Responsibilities

• Research industry data sources to identify major upcoming projects and key decision-makers.
• Maintain client and opportunity data in the CRM system for tracking.
• Utilise AI tools for strategic business development insights.

Skills

Business development experience

Analytical skills

Communication skills

CRM system experience

AI and digital solutions

Collaboration skills

Client-focused mindset

Job description

Business Development Coordinator Claims, Consulting & Expert Services (CCE) · Kuala Lumpur, Malaysia · Hybrid

HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world‑leading multi‑disciplinary expertise and experience.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide. Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.

As part of the HKA team you can expect:

• To work with a globally recognised professional services firm committed to delivering excellence.
• Be part of a collaborative team that values innovation and client success.
• Access to career development programs and opportunities for growth.

The Opportunity:

We’re seeking a proactive and detail‑oriented Business Development Coordinator to join our team and support our business development efforts across our International region. This is a unique opportunity to drive pursuits across diverse sectors, as part of a global team. You will be based in our office in Kuala Lumpur and have the ability to work in a hybrid role, with the opportunity to work from home a few days a week.

In this role, you will:

• Proactively research industry data sources to identify major upcoming projects, associated clients, and key decision‑makers, converting insights into actionable business development plans.
• Maintain accurate and up‑to‑date client and opportunity data in our CRM system to ensure seamless tracking and reporting.
• Utilise AI tools and leading databases to conduct in‑depth business development research, providing strategic insights that inform client targeting and competitive positioning.

Skills and Experience:

• Minimum 3 years’ experience in a business development, consulting, and/or research role.
• Strong analytical skills, with a proactive mindset.
• Excellent verbal and written communication skills.
• Experience with CRM systems and familiarity with data‑driven tools.
• Proven ability leveraging AI and digital solutions to enhance business development strategies.
• Excellent collaboration skills, and the ability to work as part of a multi‑disciplinary team across multiple locations.
• A client‑focused mindset and strong interpersonal skills.

What we offer:

• At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.
• We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working.
• Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

CLOSING DATE: 11 January 2026.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation.