Business and Corporate Banking (Community Business)

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial institution in Malaysia is looking for a Community Business Manager in Kuala Lumpur. The role focuses on growing the SME customer base and delivering exceptional service to enhance profitability. Responsibilities include acquiring new customers through outreach efforts, understanding SME lending requirements, and collaborating with branch managers. This position offers an opportunity to work in a diverse environment and drive business growth within the community.

Responsibilities

• Grow the Existing to Bank SME base of retail community businesses.
• Bring in New to Bank customers through visitations and sales activities.
• Understand SME lending requirements and submit loan applications.
• Work closely with Branch Managers for profitability growth.
• Comply with statutory requirements and internal policies.

Job description

If you are looking to excel and make a difference, take a closer look at us…

Overview

To grow community businesses around the branch, providing financial services to SME. Establish a relationship with the businesses and provided a better customer experience to this segment of branch customers to improve branch profitability and sales performance.

Key Responsibilities And Accountabilities

Functional

• Grow the Existing to Bank (ETB) SME base of retail community businesses (Sole Prop, Partnerships, or Sdn Bhds with Annual Sales Turnover (AST) of below RM 10m to grow product holdings and profitability;
• Bring in New to Bank (NTB) customers to the branch via community business visitations, roadshows, or other branched based sales activities
• The acquisition of NTB customers or profitability growth of ETB customers can be through a variety of products offered
• The CBM must understand SME lending requirement to acquire, evaluate and to submit loan applications for the SME segment;
• The CBM must work very closely with the Branch Managers and Area Manager to further develop the segment penetration and profitability growth;
• Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant
• Internal policies & procedures and sales compliance.

Managerial

• CBM will continue to be the SME content expert for the branch and be the conduit between HQ and the rest of the sales force;
• The CBM will partner the branch manager to collectively grow the SME competency for the SME sales.

Organizational

• Participate and display team work in all aspect of work, projects and assignments, Group Management

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organization.

Realise your full potential at Hong Leong Bank by applying now.