Business Controls Manager - IT

British American Tobacco; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading global FMCG company in Kuala Lumpur is seeking a Business Controls Manager to oversee IT risk management and internal controls. You will champion the design and testing of automated controls and provide expert guidance to business partners. The role demands a degree or professional qualification in Internal Controls and over five years of experience in auditing and risk management. Join a dynamic environment that prioritizes diversity and career advancement while enjoying competitive benefits and a performance bonus.

Benefits

Market leading annual performance bonus

Health plans and work-life balance initiatives

Access to online learning platforms

Qualifications

• 5+ years of IT risk, internal controls or audit experience.
• Proven experience in IT audits and business process controls.
• Strong knowledge of corporate governance and internal controls.

Responsibilities

• Support delivery of BAT’s Internal Controls Framework.
• Lead design and testing of IT Automated Controls.
• Provide expert advisory to control owners and business partners.

Skills

IT risk management

Internal Controls

Auditing

Communication skills

Problem-solving

Education

Degree or professional Internal Controls qualification

Tools

SAP ECC

S/4HANA Finance

GRC solutions

Job description

Business Controls Manager – IT (Selangor)

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Key responsibilities

• Champion the Business Controls Team’s role as the second line of defense, supporting the delivery of BAT’s Internal Controls Framework and the Three Lines of Defence model.
• Lead the design, assessment, and testing of IT Automated Controls (ITAC) and IT General Controls (ITGC), ensuring robust control environments for key systems and transformation projects.
• Champion automation and AI initiatives, driving control simplification and reducing complexities while meeting compliance requirements.
• Ensure all controls assurance activities, documentation, and SOx testing are executed in line with BCT Methodology, Auditing Standards, and best practices, enabling reliance from External Audit.
• Provide expert advisory and recommendations to control owners and business partners, supporting effective remediation, continuous improvement, and strong risk management practices.
• Manage and coach outsourced testing partners and internal team members, delivering training and feedback to build global internal controls capability and performance.
• Collaborate with third‑party auditors to facilitate smooth audit processes and timely resolution of audit queries.
• Support management reporting, including preparing papers and presentations for steering committees and audit committees.
• Develop and implement KPIs for measuring compliance performance, and champion the use of dashboard analysis and reporting to drive actionable insights.
• Work collaboratively with key business partners and all three lines of defense to ensure smooth conduct of audit‑related testing and remediation activities.

What we are looking for

• Degree educated or professional Internal Controls qualification (e.g., CISA, CISSP, CIA, ACCA, SAP certification in Financial Accounting module / S/4 Finance or equivalent).
• 5+ years IT risk, internal controls or audit experience with significant accounting firm or corporate industry experience.
• Experience in global FMCG, Big4 or similar dynamic operating environment is an advantage.
• Proven experience in IT audits and business process controls (P2P, O2C, R2R) across complex systems such as SAP ECC, S/4HANA Finance, and GRC solutions; skilled in identifying control gaps and driving improvements.
• Hands‑on expertise in IT General Controls (ITGC) and especially IT Automated Controls (ITAC), including design, assessment, and testing across domains (access, program change, program development, computer operations, cybersecurity).
• Experience in reviewing outsourced IT operations and assessing third‑party assurance reports (e.g., SOC reports) for adequacy and impact.
• Strong knowledge of internal controls practices, principles, procedures, and corporate governance requirements for a global organisation, including Internal Controls over Financial Reporting (ICoFR).
• Experience managing teams, including coaching, developing, and building high‑performing internal controls or audit teams, especially in ITAC controls environments.
• Effective verbal and written communication skills, with the ability to articulate control issues, risks, impacts, and recommendations to management and stakeholders.
• Critical problem‑solving skills and a keen interest in analysing business data with attention to detail.
• Proven leadership and ability to work collaboratively with key business partners and all three lines of defense to ensure smooth conduct of audit‑related testing and remediation activities.

What we offer you

• We offer a market leading annual performance bonus (subject to eligibility).
• Our range of benefits varies by country and includes diverse health plans, initiatives for work‑life balance, transportation support, and a flexible holiday plan with additional incentives.
• Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become part of an environment that thrives on internal advancement, where your career progression isn’t just a statement—it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You’ll have access to online learning platforms and personalised growth programs to nurture your leadership skills.
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes.

Why join BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio‑economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through the Global Returners programme, we support professionals looking to restart their careers after an extended absence from the workforce (e.g., time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award‑winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.